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U.s. Bank National Association

3.3

About this business

MF09001700HSS09001300HMortgagesMortgages Brokers 

Location details

1229 State St, Lemont, IL, 60439, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.311 reviews
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Gena Hopkins's profile image
Gena Hopkins 
on Google
7 months ago

Where is my money? My husband and I have been commercial realestate customers with US Bank for over 15 years. In December, it was time for us to refinance our commercial mortgage. What a joke. First they tried to pressure us to move all of our financial accounts over to US Bank or we would be punished by a higher interest rate. What transpired next could only be described as a concerted effort in deception on their part bordering on unethical. For 6 months they strung us along, demanding we jump through a multitude of hoops,... read more

Karen McDill's profile image
Karen McDill 
on Google
a year ago

Branch manager very helpful & had great advice . 

Anonymous's profile image
Anonymous 
on Google
a year ago

Branch manager very helpful & had great advice . 

James Morgan's profile image
James Morgan 
on Google
a year ago

After depositing my money, the teller asked if I wanted to switch to a credit card with a "cash-back" option. I replied, "no thanks," but the teller continued to try to persuade me. "Don't you like free money?" How insulting. Another employee, I'm assuming the manager, joined in the conversation. I spent way too much time trying to convince them that I didn't want a different card. I remained pleasant, but the teller was visibly flustered/upset that she was not able to convince me. I stopped going to the branch closer my hou... read more

Fifi Fifi's profile image
Fifi Fifi 
on Google
2 years ago

They are nice, but always hassling you to opening a credit card. They even called me once over it.. 

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Frequently asked questions about U.s. Bank National Association

How is U.s. Bank National Association rated?

U.s. Bank National Association has a 3.3 star rating with 11 reviews. 

When is U.s. Bank National Association open?

U.s. Bank National Association is closed now. It will open tomorrow at 9:00 a.m. 

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