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U.S. Bank Branch
- Finance
- Charlotte, NC
About this business
Location details
8420 University City Blvd, Charlotte, NC, 28213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Requested to find out my mortgage principal balance or any concerns they said call toll free number They just collecting payments only ask about loan man said call toll free
We had a wonderful experience at the US Bank branch on University City Blvd in Charlotte yesterday. From the moment we walked in, we felt welcomed and well taken care of. We were assisted by Client Relationship Consultant, Luis, who was an absolute pleasure to work with. He was helpful, thorough, and patient as he guided us through the process of opening a new account. Most of all, Luis was incredibly kind. His professionalism and genuine care made a world of difference, and we left the branch feeling confident and valued as... read more
Manager and teller did not appear to be customer friendly at all. I walked inside the branch only one person in front of me but transaction took between 10-20 minutes. While I waited neither the manger or associate said anything just starred at me. Due to my experience with customer service I decided at that moment I wanted to withdraw all my funds. On the way out the manger tells associates because she was black we had to call to verify all her funds. So if you are black Remove your money on US Bank they don’t appreciate ou... read more
First time at branch. at university charlotte. Nicole and Jose was very kind...Great customer service...I'll be back and I recommend them highly
Still trying to payoff my mortgage after 2 hours. They don’t know what form to use or how to get help. Employees are hostile to one another. Last dealings with this bank.
Frequently asked questions about U.S. Bank Branch
How is U.S. Bank Branch rated?
U.S. Bank Branch has a 2.9 star rating with 15 reviews.
When is U.S. Bank Branch open?
U.S. Bank Branch is closed now. It will open on Monday at 9:00 a.m.
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