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U.S. Bank Branch

2.3

About this business

Location details

8420 University City Blvd, Charlotte, NC, 28213, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.321 reviews
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Jodi Snare's profile image
Jodi Snare 
a week ago

Ordered a gift card with my rewards points on 12/2/2025. Did not receive the gift card by 1/4/2026, so they began an investigation. It is now 2/13/2026 and there has been ZERO updates. They stole money from me and refuse to make it right. Absolutely unethical practices at this bank. Do not recommend to anyone. 

Rula Alshafie's profile image
Rula Alshafie 
a week ago

Very bad customer service and bad management 

Jujufrmdabando B's profile image
Jujufrmdabando B 
2 months ago

They are very unhelpful. They will send you an offer letter just to run your credit , then leave you in limbo with no answers 

Genette Coburn's profile image
Genette Coburn 
3 months ago

This Bank tried to charge me over 7 to 9 hundred dollars in overdraft fees, because Apple had some 2.99 charges on my account for thing ,I never paid attention to and when I noticed it , I brought it to there attention, I really think they got upset with me, because they had to refund all those overdraft fees, and months later they Closed my savings account, and told me due to fraud nevertheless this savings account was only in case I had a overdraft I can take money from savings to cover it. Nevertheless been having this ac... read more

Edmundo Diaz's profile image
Edmundo Diaz 
4 months ago

Last year when there was only one branch in town it was uptown and I ended up closing my account and some how they never really did closed it One day someone called me about a balance Around $45 and it was than when I found out About it long story short that person said it was waved away but to feel freed to come back and open another account when ever I Needed to. So I did came back to this location just to find out they didn’t waved it away at all, And now I Been owed that money since then At the time when I needed to open... read more

Frequently asked questions about U.S. Bank Branch

How is U.S. Bank Branch rated?

U.S. Bank Branch has a 2.3 star rating with 21 reviews. 

When is U.S. Bank Branch open?

U.S. Bank Branch is closed now. It will open tomorrow at 9:00 a.m. 

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