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4525 Sharon Rd, Charlotte, NC, 28211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I am extremely disappointed with the level of customer service I received at this U.S. Bank branch. I visited the branch to withdraw money from my checking account. I understood that although the funds were showing in my account, they were still pending and would not be available until the next business day. That part was understandable. However, shortly after leaving the branch, I attempted to make a normal purchase with my debit card, only to have my transaction declined. When I called customer service, I was informed that... read more
Ordered a gift card with my rewards points on 12/2/2025. Did not receive the gift card by 1/4/2026, so they began an investigation. It is now 2/13/2026 and there has been ZERO updates. They stole money from me and refuse to make it right. Absolutely unethical practices at this bank. Do not recommend to anyone.
el servicio al cliente nunca esta disponible. desde el viernes llamando y yo sin mi vehiculo perdi casi $300 dollares. en compra porque el banco me suspendio la targeta. y tube que botar mi compra de todo lo que camine
It is refreshing to finally have a bank with extraordinary service. Amazing staffs and friendly just great!
Love this bank and particularly the people, so helpful wouldn't go anywhere else.
U.S. Bank Branch has a 3.7 star rating with 9 reviews.
U.S. Bank Branch is closed now. It will open tomorrow at 9:00 a.m.
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