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U.S. Bank Branch

3.7

About this business

Location details

4525 Sharon Rd, Charlotte, NC, 28211, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.79 reviews
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Heydy Madrid's profile image
Heydy Madrid 
3 weeks ago

I am extremely disappointed with the level of customer service I received at this U.S. Bank branch. I visited the branch to withdraw money from my checking account. I understood that although the funds were showing in my account, they were still pending and would not be available until the next business day. That part was understandable. However, shortly after leaving the branch, I attempted to make a normal purchase with my debit card, only to have my transaction declined. When I called customer service, I was informed that... read more

Jodi Snare's profile image
Jodi Snare 
5 months ago

Ordered a gift card with my rewards points on 12/2/2025. Did not receive the gift card by 1/4/2026, so they began an investigation. It is now 2/13/2026 and there has been ZERO updates. They stole money from me and refuse to make it right. Absolutely unethical practices at this bank. Do not recommend to anyone. 

genesis perez (elmascotizado809)'s profile image
genesis perez (elmascotizado809) 
7 months ago

el servicio al cliente nunca esta disponible. desde el viernes llamando y yo sin mi vehiculo perdi casi $300 dollares. en compra porque el banco me suspendio la targeta. y tube que botar mi compra de todo lo que camine 

Misun Kim's profile image
Misun Kim 
11 months ago

It is refreshing to finally have a bank with extraordinary service. Amazing staffs and friendly just great! 

Angela K Parkinson's profile image
Angela K Parkinson 
a year ago

Love this bank and particularly the people, so helpful wouldn't go anywhere else. 

Frequently asked questions about U.S. Bank Branch

How is U.S. Bank Branch rated?

U.S. Bank Branch has a 3.7 star rating with 9 reviews. 

When is U.S. Bank Branch open?

U.S. Bank Branch is closed now. It will open tomorrow at 9:00 a.m. 

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