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U.S. Bank Branch

2.3

About this business

Location details

10100 Riverside Dr, Toluca Lake, CA, 91602, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.341 reviews
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Andre Andreas's profile image
Andre Andreas 
on Google
3 weeks ago

This is a pathetic branch with rude customer service from Anasheh who is the manager at this location. Here is my experience. Saved up some money as a teacher, and decided to open a money market account with US bank to earn some interest. I spent one month going around trying to get in touch with a wealth management agent while everyone said they will take my information and get back soon. After a month I finally sat down at the branch and opened the account. First week I take a blank check from my Chase account to a teller ... read more

Greg S's profile image
Greg S 
on Google
5 months ago

I'm never coming to this branch again. There's a specific teller, Hellman Avak Yantz, who if you're unfortunate enough to get, will ask you probing questions and put an unnecessary hold on your checks. I deposit $100,000 from my wealth account at Merrill Lynch into my business checking account. This transaction has been going on for many months, and there's a history of it on my profile and no problems ever with the checks not clearing. I go to several branches, and no one places a hold on my check. Even her manager, Alan, h... read more

Ron Marroquin's profile image
Ron Marroquin 
on Google
5 months ago

I have to wait in line for like 15 to 20 minutes they never said anything to me No hi no I'll be right with you sir just plain blew me off. I'll definitely never go to this place again. 

Helen Azarian's profile image
Helen Azarian 
on Google
7 months ago

Best bank ever, manager is so nice and helpful. 

Houston Sharp's profile image
Houston Sharp 
on Google
7 months ago

Worst bank service i've ever experienced. They've lost some of my money, locked me out of some of my own accounts, sent wire transfers to wrong locations (despite me approving addresses and account numbers), and they actively dodge calls. Dont use this bank. 

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Frequently asked questions about U.S. Bank Branch

How is U.S. Bank Branch rated?

U.S. Bank Branch has a 2.3 star rating with 41 reviews. 

When is U.S. Bank Branch open?

U.S. Bank Branch is closed now. It will open at 9:00 a.m. 

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