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U.S. Bank Branch

2.0

About this business

Location details

411 S 4th St, Louisville, KY, 40202, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.07 reviews
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Dan Ferrell's profile image
Dan Ferrell 
on Google
10 months ago

This bank isn't a real bank, because according to the employee, they are a cashless bank. What?!?!? He said I could get cash out of the ATM. I wanted more than my ATM limit, and they don't have cash. What kind of bank doesn't have cash? 

W. B.'s profile image
W. B. 
on Google
11 months ago

I’m honestly dumbfounded at how atrocious my experience at this US Bank branch was. I walked in and asked to close my checking account. Pretty simple, right? I then watched the banker Enrique fumble around for the next 40 minutes while he tried to close my account. Eventually (after 40 minutes, and finally phoning the other banker for help), he managed to accomplish this simple task, and Enrique didn’t even apologize for how long this took. The other banker who helped him print my check apologized, but Enrique did not. By th... read more

SullenVex's profile image
SullenVex 
on Google
a year ago

New customer here. I recently switched after being a Chase for over 20 yrs. I had to come in to handle an extremely urgent matter. My hopes were not high. I was immediately welcomed by Julio and another friendly staff member. Since this was a complicated matter of sorts and I am a new customer Julio promised to do whatever was possible. A huge thanks to both Julio and his coworker. I even received a follow up phone call letting me know a transaction was completed. That was not anticipated, and I didn't even have to ask. Than... read more

Igor Igonin's profile image
Igor Igonin 
on Google
a year ago

The ATM in the office building ate my cash, but it did not appear in my account. It's been half a month. There's no money and no answer. No one can help me, although I have a check on cash deposit. Do not use the services of this bank. They are either incompetent or dishonest, one of the two. Upd. - Your answer here is absolutely useless, since the situation has not changed even after using the solution you have proposed. 

Harry's profile image
Harry 
on Google
a year ago

The ATM in the office building ate my cash, but it did not appear in my account. It's been half a month. There's no money and no answer. No one can help me, although I have a check on cash deposit. Do not use the services of this bank. They are either incompetent or dishonest, one of the two. Upd. - Your answer here is absolutely useless, since the situation has not changed even after using the solution you have proposed. 

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Frequently asked questions about U.S. Bank Branch

How is U.S. Bank Branch rated?

U.S. Bank Branch has a 2 star rating with 7 reviews. 

When is U.S. Bank Branch open?

U.S. Bank Branch is closed now. It will open tomorrow at 9:00 a.m. 

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