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U.S. Bank Branch
- Finance
- Santa Monica, CA
About this business
Location details
1401 Wilshire Blvd, Santa Monica, CA, 90403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Last time I went a guy stared at his broken computer screen for 20 minutes before directing me to a lady to help who was semi rude and said she couldn’t help because I didn’t have enough paperwork. As slow and unhelpful as a bad rated dmv. All other locations are great though.
You think you schedule an appointment and you will be helped? Oh, no silly! I had a confirmed 12:00 PM Monday 05/11/2026 appointment. My partner - a loyal customer since 1999 was there since before 12:00, waited in the lobby, and no one approached her (the bank was almost empty, literally 2 more people in the lobby). When I joined her at 12:07 and we started asking for our agent, we were told that the agent had simply gone to lunch!!! We were told they will help us but after 1pm, meaning 50 minutes later. To make it worse, t... read more
I had a wonderful experience at the Wilshire branch a couple of days ago. Our executive was truly attentive, and we were able to open the account quickly and very easily.
I had a wonderful experience at the U.S. Bank branch on Wilshire, and I especially want to recognize the branch manager, Lilit. I visited on Christmas Eve and witnessed an extremely irate customer speaking to Lilit and the teller in a very aggressive manner. Throughout the entire situation, Lilit remained calm, patient, and professional , she handled it with so much composure and respect. After the customer left, she assisted me and was incredibly kind, attentive, and helpful. She took her time answering my questions and mad... read more
Frequently asked questions about U.S. Bank Branch
How is U.S. Bank Branch rated?
U.S. Bank Branch has a 2.5 star rating with 26 reviews.
When is U.S. Bank Branch open?
U.S. Bank Branch is open now. It will close at 5:00 p.m.
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