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1401 Wilshire Blvd, Santa Monica, CA, 90403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Literally the worst banking company and the worst branch ever. They close early, the ATM rejects deposits and won’t return them, the mobile app stops working. Then I have to come in the branch everyone to make a simple deposit. But then their systems go down and the close early. Go bank somewhere else.
I want to go ahead and give a big thank you to Mr. Ortiz Barreto for giving me the proper customer service that everyone should be getting as a clientele of U.S.BANK. I felt very welcomed and I was answered all questions that I had myself concerned. I will say I'll rate his service 100/10. I know that Mr. Ortiz will go above and beyond with the way he provides and represents US bank. Keep up the great work and I know that One day Mr Ortiz will be able to keep moving forward with US BANK. I Can say he's very ambitious and has... read more
Discriminatory and Rude Treatment by the Branch Manager I visited this U.S. Bank branch today on August 18th at 3:00pm for a scheduled appointment to open a business account. Unfortunately, I left feeling disrespected and discriminated against by the manager handling my appointment. I was missing only one document an Operating Agreement, which I could have retrieved and brought back within five minutes. I also offered to email the document immediately, but every reasonable solution I proposed was dismissed. The banker repeat... read more
This bank is completely incompetent and mismanaged our account. The manager is unprofessional and rude.
Last time I went a guy stared at his broken computer screen for 20 minutes before directing me to a lady to help who was semi rude and said she couldn’t help because I didn’t have enough paperwork. As slow and unhelpful as a bad rated dmv. All other locations are great though.
U.S. Bank Branch has a 2.5 star rating with 30 reviews.
U.S. Bank Branch is closed now. It will open tomorrow at 9:00 a.m.
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