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U.S. Bank Branch

2.5

About this business

Location details

1401 Wilshire Blvd, Santa Monica, CA, 90403, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 1:00 p.m.
SunClosed
2.530 reviews
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Travis Hopp's profile image
Travis Hopp 
6 days ago

Literally the worst banking company and the worst branch ever. They close early, the ATM rejects deposits and won’t return them, the mobile app stops working. Then I have to come in the branch everyone to make a simple deposit. But then their systems go down and the close early. Go bank somewhere else. 

Jorge Dom Perez's profile image
Jorge Dom Perez 
a month ago

I want to go ahead and give a big thank you to Mr. Ortiz Barreto for giving me the proper customer service that everyone should be getting as a clientele of U.S.BANK. I felt very welcomed and I was answered all questions that I had myself concerned. I will say I'll rate his service 100/10. I know that Mr. Ortiz will go above and beyond with the way he provides and represents US bank. Keep up the great work and I know that One day Mr Ortiz will be able to keep moving forward with US BANK. I Can say he's very ambitious and has... read more

Zhenya Masko's profile image
Zhenya Masko 
2 months ago

Discriminatory and Rude Treatment by the Branch Manager I visited this U.S. Bank branch today on August 18th at 3:00pm for a scheduled appointment to open a business account. Unfortunately, I left feeling disrespected and discriminated against by the manager handling my appointment. I was missing only one document an Operating Agreement, which I could have retrieved and brought back within five minutes. I also offered to email the document immediately, but every reasonable solution I proposed was dismissed. The banker repeat... read more

kayla sezak's profile image
kayla sezak 
2 months ago

This bank is completely incompetent and mismanaged our account. The manager is unprofessional and rude. 

Tja Davis's profile image
Tja Davis 
4 months ago

Last time I went a guy stared at his broken computer screen for 20 minutes before directing me to a lady to help who was semi rude and said she couldn’t help because I didn’t have enough paperwork. As slow and unhelpful as a bad rated dmv. All other locations are great though. 

Frequently asked questions about U.S. Bank Branch

How is U.S. Bank Branch rated?

U.S. Bank Branch has a 2.5 star rating with 30 reviews. 

When is U.S. Bank Branch open?

U.S. Bank Branch is closed now. It will open tomorrow at 9:00 a.m. 

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