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U.S. Bank Branch
- Finance
- Charlotte, NC
About this business
Location details
201 S Tryon St, Charlotte, NC, 28202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Ordered a gift card with my rewards points on 12/2/2025. Did not receive the gift card by 1/4/2026, so they began an investigation. It is now 2/13/2026 and there has been ZERO updates. They stole money from me and refuse to make it right. Absolutely unethical practices at this bank. Do not recommend to anyone.
I am on disability and due and unjustified review due to a check that was deposited from a medical facility I was unable to eat for seven or eight days, which caused me a emotional mental physical distress and pain. I had to go to a hospital just to get a sandwich, you guys have ridiculous policies and procedures. Nobody can tell me anything besides a letter will be sent to me and couldn’t release the $408 I had. Basically, I feel abused after I repeatedly. Total fraud and dispute my situation nobody care nobody had answers ... read more
Unfriendly atmosphere! Would avoid this location at all costs…
The worst customer service I've ever experienced. Paige Alvarez had the ugliest disposition the moment I sat at her station. I came in to do a wire transfer and you would have thought I asked her for the money. I was well dressed and always with a smile but her temperament was very dismissive and cold. If you want great service, travel to the University area branch where you're greeted with a smile and great service!!
Frequently asked questions about U.S. Bank Branch
How is U.S. Bank Branch rated?
U.S. Bank Branch has a 3 star rating with 47 reviews.
When is U.S. Bank Branch open?
U.S. Bank Branch is closed now. It will open on Monday at 9:00 a.m.
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