This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
This branch is open for drive up & appointments only. We’ve been experiencing long drive up wait times & recommend making an appointment. U.S. Bank can be your resource for loans, mortgages, credit cards and more. Member FDIC. Equal Housing Lender.
203 S 2nd Ave, Rock Rapids, IA, 51246, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 4:00 p.m. | |
Tue | 8:30 a.m. to 4:00 p.m. | |
Wed | 8:30 a.m. to 4:00 p.m. | |
Thu | 8:30 a.m. to 4:00 p.m. | |
Fri | 8:30 a.m. to 4:00 p.m. | |
Sat | Closed | |
Sun | Closed |
We are lucky to have a top notch bank like US bank in Rock Rapids,Iowa.
I tried to withdraw $40.00 fron the ATM. It sent one $20 bill out the slot sideways. I removed the $20, but the other $20 was not dispensed. I called customer service and had to spend several minutes before I could report the ATM issue. She transferred me to another person and that person transferred me back to the main menu. When I got home, I called again and talked to a third "rep" who said she could file a dispute for me. Some progress, but it likes the $40 dollars I thought I had is only $20. Half of my grocery money fo... read more
I tried to withdraw $40.00 fron the ATM. It sent one $20 bill out the slot sideways. I removed the $20, but the other $20 was not dispensed. I called customer service and had to spend several minutes before I could report the ATM issue. She transferred me to another person and that person transferred me back to the main menu. When I got home, I called again and talked to a third "rep" who said she could file a dispute for me. Some progress, but it likes the $40 dollars I thought I had is only $20. Half of my grocery money fo... read more
Cancelled my card 5 hrs out of town on a Friday night. 2.5 hrs on the phone to have them say sorry we can't help you till the Banks open on Monday HOW AM I SUPPOSED TO GET ANYWHERE WITH 0$ 5 HRS FROM HOME allow me to get money. TIME FOR A NEW BANK THAT ALLOWS ME TO USE MY MONEY WITHOUT LEAVING ME STRANDED
U.S. Bank Branch has a 3.5 star rating with 8 reviews.
U.S. Bank Branch is closed now. It will open at 8:30 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com