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U.S. Bank Branch
- Banks
- La Verne, CA
About this business
Location details
1933 Foothill Blvd, La Verne, CA, 91750, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I went to the branch to add my wife and sister-in-law as my beneficiaries. The teller was rude and did not know how to add a foreigner as a beneficiary. She didn't want to do it and asked me to make an appointment for another day. When I insisted that she do it right away, she had to call their internal customer service to learn how. Since she didn’t really want to do it and had to learn how, the whole time she was entering the information, she had a very pissed off look on her face as if I owed her money.
This last visit was in and out and they had someone helping the beach that was Great with customer service.
Great experience, I have a mortgage, HELOC, checking account and credit cards with U.S.Bank customer service is attentive. I came in for a cashiers check, no line, helped right away. Efficient.
Not a good experience- tried to open an account- first time I went the line was ridiculously long and there were only 2 people working. I scheduled an appointment to come back a different day (today) and was contacted and informed someone called out and wouldn't be able to keep the appointment. Not well staffed...
Branch Manager Melissa is a professional and personable banker. She is responsible, accountable, and knows how to put herself in customers’ shoes. I truly appreciate her help!
Frequently asked questions about U.S. Bank Branch
How is U.S. Bank Branch rated?
U.S. Bank Branch has a 3.8 star rating with 31 reviews.
When is U.S. Bank Branch open?
U.S. Bank Branch is closed now. It will open on Tuesday at 9:00 a.m.
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