U.S. Bank Branch's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

U.S. Bank Branch

2.9

About this business

Let the U.S. Bank Mentor East Office help you bank smarter with Online Banking, Bill Pay, Checking Accounts, Savings Accounts, Bank Loans and Student Loans. 

Location details

9572 Mentor Ave, Mentor, OH, 44060, United States

Get directions
WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.920 reviews
Select a rating
Jeff Harris's profile image
Jeff Harris 
on Google
a week ago
Olivia Renee P's profile image
Olivia Renee P 
on Google
a month ago

Best bank ever. Definitely recommend! Ask for Nikolai, he does a fantastic job 

sean C's profile image
sean C 
on Google
3 months ago

Teller was extremely rude when I was trying to understand why money was taken out of my account by the bank. He then proceeded to ask if I would just like to close the account. 0 class 

Little Red Riding Hood's profile image
Little Red Riding Hood 
on Google
a year ago

I seem to always have a problem here with nasty attitudes! From other reviews this seems to be a common factor at this branch! I asked for a simple receipt for a transaction of a money order- how is it one teller can process a receipt for a money order but another can't?? Can't wrap my head around the fact that your teller would rather turn a CUSTOMER away than to try to print out a receipt! How hard is it?? I may have to consider banking elsewhere if this is how long time customers are treated! Advice for the tellers there-... read more

Heather Ann's profile image
Heather Ann 
on Google
a year ago

I seem to always have a problem here with nasty attitudes! From other reviews this seems to be a common factor at this branch! I asked for a simple receipt for a transaction of a money order- how is it one teller can process a receipt for a money order but another can't?? Can't wrap my head around the fact that your teller would rather turn a CUSTOMER away than to try to print out a receipt! How hard is it?? I may have to consider banking elsewhere if this is how long time customers are treated! Advice for the tellers there-... read more

View all google reviews

Frequently asked questions about U.S. Bank Branch

How is U.S. Bank Branch rated?

U.S. Bank Branch has a 2.9 star rating with 20 reviews. 

When is U.S. Bank Branch open?

U.S. Bank Branch is closed now. It will open on Tuesday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com