This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Let the U.S. Bank Elsmere Office help you bank smarter with Online Banking, Bill Pay, Checking Accounts, Savings Accounts, Bank Loans and Student Loans.
3905 Dixie Hwy, Erlanger, KY, 41018, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:30 p.m. | |
Sat | 9:00 a.m. to 12:00 p.m. | |
Sun | Closed |
This is not necessarily a problem with this branch, but more of a problem with US Bank in general. This is my local branch, so here I am. I'm a 20-year customer. I use Mobile deposit frequently. Today I deposited a check from the same vendor that I've been getting the check from weekly for 5 years, it got flagged and half of the money will not go in for an entire week. What an embarrassing system. Did you guys ever think the entire reason of depositing it is so that I can pay off bills and use your services? That's what I wa... read more
Rude unprofessional staff. Sarah is rude and unprofessional. When she was unable to answer my financial questions, she hung up on me. Expect this behavior from this branch.
During my visit today to make a deposit, I was offered and accepted a credit card. I would like to express my appreciation for the exceptional customer service I received, particularly from Barbara, who demonstrated both expertise and a pleasant demeanor. Thank you, US Bank.
These employees have been great to work with.
U.S. Bank Branch has a 3.5 star rating with 28 reviews.
U.S. Bank Branch is closed now. It will open tomorrow at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com