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U.S. Bank Branch

3.5

About this business

Let the U.S. Bank Elsmere Office help you bank smarter with Online Banking, Bill Pay, Checking Accounts, Savings Accounts, Bank Loans and Student Loans. 

Location details

3905 Dixie Hwy, Erlanger, KY, 41018, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.528 reviews
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John McGue's profile image
John McGue 
on Google
a month ago

This is not necessarily a problem with this branch, but more of a problem with US Bank in general. This is my local branch, so here I am. I'm a 20-year customer. I use Mobile deposit frequently. Today I deposited a check from the same vendor that I've been getting the check from weekly for 5 years, it got flagged and half of the money will not go in for an entire week. What an embarrassing system. Did you guys ever think the entire reason of depositing it is so that I can pay off bills and use your services? That's what I wa... read more

No Thanks's profile image
No Thanks 
on Google
3 months ago
m. brewster's profile image
m. brewster 
on Google
7 months ago

Rude unprofessional staff. Sarah is rude and unprofessional. When she was unable to answer my financial questions, she hung up on me. Expect this behavior from this branch. 

Lonnie C's profile image
Lonnie C 
on Google
9 months ago

During my visit today to make a deposit, I was offered and accepted a credit card. I would like to express my appreciation for the exceptional customer service I received, particularly from Barbara, who demonstrated both expertise and a pleasant demeanor. Thank you, US Bank. 

Tyler Baker's profile image
Tyler Baker 
on Google
10 months ago

These employees have been great to work with. 

View all google reviews

Frequently asked questions about U.S. Bank Branch

How is U.S. Bank Branch rated?

U.S. Bank Branch has a 3.5 star rating with 28 reviews. 

When is U.S. Bank Branch open?

U.S. Bank Branch is closed now. It will open tomorrow at 9:00 a.m. 

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