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U.S. Bank Branch

4.1

About this business

Let the U.S. Bank Rockwood Office help you bank smarter with Online Banking, Bill Pay, Checking Accounts, Savings Accounts, Bank Loans and Student Loans. 

Location details

134 N Gateway Ave, Rockwood, TN, 37854, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.123 reviews
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Melodie Claycomb's profile image
Melodie Claycomb 
on Google
4 months ago

I don't understand the low rating for this branch. Very Professional and Polite employees. I've never had a bad experience at this branch. Keep up the excellent work. 

Drax Lee's profile image
Drax Lee 
on Google
7 months ago

an absolutely fabulous bank, fabulous employees they are the most knowledgeable, friendly, and down to earth individuals you Will ever meet in any of today's banks. 

Jay Hornbuckle's profile image
Jay Hornbuckle 
on Google
7 months ago

I've dealt with several U.S. Bank branches that do their job, but operate as a traditional run of the mill bank. The Rockwood branch is at another level of customer service and friendliness. They really make you feel like you matter and that your challenges are a high priority. I can't recommend them high enough. AAA++++ 

Yvonne Poole's profile image
Yvonne Poole 
on Google
8 months ago
Dennise Dutson's profile image
Dennise Dutson 
on Google
10 months ago

Horrible all around customer service by US Bank. Paid off HELOC account back in August 2023 and was supposed to be closed at that time as well. Recieved a statement on May 17th saying we owed a $90 annual membership fee, I called them on the 20th and told them this account was supposed to be closed. He told me he would close it and to expect it to take 30 days for them to lift the lean on the property and gave me a reference number. Then I received a letter on the 28th stating that US Bank would not close the account unless ... read more

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Frequently asked questions about U.S. Bank Branch

How is U.S. Bank Branch rated?

U.S. Bank Branch has a 4.1 star rating with 23 reviews. 

When is U.S. Bank Branch open?

U.S. Bank Branch is closed now. It will open at 9:00 a.m. 

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