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U.S. Bank Branch

2.9

About this business

Let the U.S. Bank South Wacker Office help you bank smarter with Online Banking, Bill Pay, Checking Accounts, Savings Accounts, Bank Loans and Student Loans. 

Location details

71 S Wacker Dr, Chicago, IL, 60606, United States

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WeekdayScheduleStatus
MonClosed
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
2.920 reviews
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Alee Li's profile image
Alee Li 
on Google
4 months ago

Worst Bank Experience Ever! Both my husband and I set up our small business accounts with US Bank and had horrible experience with this branch. Rick Balkam, I guess the only banker in this branch, made at least 4 serious mistakes with both our accounts. He messed up my client trust account's transaction which led to an inquiry letter from the court questionning my account's status. He did not know anything about international wire transfer (basic function of any banks?) and had to sit on a call for half an hour so someone co... read more

Jeffrey Rabovsky's profile image
Jeffrey Rabovsky 
on Google
7 months ago

I was incorrectly being charged fees for my checking account. The manager was unable to refund me for these fees and did not follow up with me in the timeframe we agreed on. 

Fermin Unanua's profile image
Fermin Unanua 
on Google
a year ago

Excellent service by the entire staff specially from Sonya. From the moment we walked in to the completion of our transaction. 

Ashkan Boraki's profile image
Ashkan Boraki 
on Google
2 years ago

Excellent Service from Branch Manager at US Bank I had an outstanding experience at US Bank today, and I wanted to share my appreciation for the Branch Manager's exceptional service. I arrived early at 9 am, and the bank was already open, which was very convenient for me. The Branch Manager was able to promptly address my issue and provided me with a new debit card. I am the CEO of Denali Tech, and I recognize and value good employees when I see them. The professionalism and efficiency displayed by the Branch Manager are com... read more

lamone stansbury's profile image
lamone stansbury 
on Google
4 years ago

Excellent branch. The branch manager Melissa is a wonderful person, along with co bankers nicole pricila. 

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Frequently asked questions about U.S. Bank Branch

How is U.S. Bank Branch rated?

U.S. Bank Branch has a 2.9 star rating with 20 reviews. 

When is U.S. Bank Branch open?

U.S. Bank Branch is closed now. It will open on Tuesday at 8:00 a.m. 

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