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U.S. Bank Branch

3.5

About this business

Location details

3095 Breckenridge Ln, Louisville, KY, 40220, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.533 reviews
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Antoine L.'s profile image
Antoine L. 
a week ago

Ive been with US bank for almost 20 years, and starting out I was not a big fan... but they have gotten much better over the years. This is hands down the best branch location....clean, fast, and good employees. Ive had other branches lose my deposits in the past... but no trouble or issues here! Very good people here. Thanks 

Maryit Gil's profile image
Maryit Gil 
3 months ago

I visited this branch today to notarize a document and had a very disappointing experience. The notary refused to assist me simply because the document was in both English and Spanish. I explained that the entire text was clearly written in both languages and that it had an English title, but she still said she couldn’t help me. When I asked if there was anyone available who spoke Spanish, she said no and just sent me to another office without even trying to review the document. I later went to a UPS Store, and they notarize... read more

Cheri Smith's profile image
Cheri Smith 
3 months ago

I walked in and nobody was in line. When a teller opened I was scolded for not seeing the young man sitting in the lobby. He was about 10ft from where I was standing. I was stared at the entire time by the 3 staff members like I did something wrong. Very rude and uncomfortable. Not welcoming and understanding. PNC is so much better. 

ryan hurley's profile image
ryan hurley 
4 months ago

Apparently the 5pm close is optional. My wife took off early to get there by 4:30pm to sort out our accounts. When we got there and told them what we needed to do the teller told us “well it’s 430 and we close at 5 and this could take 20-25min so you’ll have to schedule an appointment and come back when there is more time” There was plenty of time and if your hours say 5pm, you should offer service until 5pm. 

Stan Hall's profile image
Stan Hall 
8 months ago

I have my "extra account" with USBank ...I was originally on a joint account with parents (now deceased) I left open in my name for a few reasons but BUT mainly because staff at both Audubon Branch and Lime Kiln Lane Branch were exceptional. This location is 180 degrees different...sad waste of time. 

Frequently asked questions about U.S. Bank Branch

How is U.S. Bank Branch rated?

U.S. Bank Branch has a 3.5 star rating with 33 reviews. 

When is U.S. Bank Branch open?

U.S. Bank Branch is closed now. It will open at 9:00 a.m. 

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