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U.S. Bank Branch
- Banks
- Newport, KY
About this business
Let the U.S. Bank Newport Kroger Office help you bank smarter with Online Banking, Bill Pay, Checking Accounts, Savings Accounts, Bank Loans and Student Loans.
Location details
130 Pavilion Pkwy, Kroger, Newport, KY, 41071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | 12:00 p.m. to 4:00 p.m. |
Banked here for years mortgage, checking , savings and after getting a ripped $20 out of an ATM and them saying they had to investigate instead of just replacing it. Finally got a letter in the mail saying they have completed the investigation and that they were unable to exchange the bill. Horrible customer service and a joke of a bank.
Do not use this ATM! I went to make a cash deposit only for the machine to tell me an error occurred and to give me a receipt without giving me my money back. I went to the counter and was told the branch does not service the ATM's and that I'd need to call customer service to open a claim. I called customer service and was told the claim was open and that it would take 3-5 business days to receive a provisional credit which may or may not even be my full deposit amount! Not so ideal when you have bills due! It's funny how w... read more
I had a virtual appointment set up with one of their bankers and they never bothered showing. I was trying to discuss my account and it required me to set an appointment, and they had virtual appointment options, which was great, but then when I came time to actually do the appointment, they never showed up for 30 minutes. Then I tried calling their branch location and no one answered, even though it says that they are open until 1 pm today. I am extremely unhappy with the service here and I will not be returning to this loc... read more
Went into bank mart in Newport Krogers. Asked to open account. Have to make an appointment. I said "if I can't open now I won't be able to open one." Male rep say "adios". So this is what banking has become. Bank marts are for quick convenient services...i guess they don't want walk in business.
Frequently asked questions about U.S. Bank Branch
How is U.S. Bank Branch rated?
U.S. Bank Branch has a 2.5 star rating with 28 reviews.
When is U.S. Bank Branch open?
U.S. Bank Branch is closed now. It will open at 9:00 a.m.
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