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U.S. Bank Branch

2.6

About this business

Let the U.S. Bank Independence KY Office help you bank smarter with Online Banking, Bill Pay, Checking Accounts, Savings Accounts, Bank Loans and Student Loans. 

Location details

5262 Madison Pike, Independence, KY, 41051, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.620 reviews
Select a rating
Dustin Domaschko's profile image
Dustin Domaschko 
on Google
a month ago

Attempted to call the branch and, unless you talk to the automated system, they will not answer your calls. Don't worry though, you can "call the toll free number. US Bank looks forward to serving you" as the system hangs up on you. 

Annette Shepherd's profile image
Annette Shepherd 
on Google
a year ago

Excellent customer service! Devin provided education on different types of accounts to earns me more money on my savings. I would recommend this branch to my friends and family. Ask for Devin. 

Sara Harthun's profile image
Sara Harthun 
on Google
a year ago

This branch lets the phone ring once and then hangs up. Never got to speak to anyone. 

Jack Obrien's profile image
Jack Obrien 
on Google
a year ago

If I could give 0 stars, I would in a heartbeat. This is the worst bank I’ve ever dealt with in my life. My first account I had they literally wouldn’t let me turn off my paper statements even though I tried and tried and even spoke with multiple people about it at the bank and they told me it’s nothing they can do about it. Literally charging me for paper statements I never ever wanted and multiple of them in one month. It got to the point where they literally took all my money AND over drafted me. So they could charge me m... read more

Inhuman Bean's profile image
Inhuman Bean 
on Google
2 years ago

We have been banking at this branch for almost 20 years, had the unpleasant experience today when attempting to close on a loan. We arrived for our appointment for 4pm a little early, so naturally we were fine waiting for the 4pm time. However, 4pm came and went, and finally we tried to get the attention of the loan officer at 415 and her response was "You were supposed to be here yesterday", furthermore she couldn't tell us when she can see us because she was interviewing someone. Nor could she take the time to reschedule. ... read more

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Frequently asked questions about U.S. Bank Branch

How is U.S. Bank Branch rated?

U.S. Bank Branch has a 2.6 star rating with 20 reviews. 

When is U.S. Bank Branch open?

U.S. Bank Branch is closed now. It will open tomorrow at 9:00 a.m. 

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