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U.S. Bank Branch

2.0

About this business

Let the U.S. Bank Hilltop IL Office help you bank smarter with Online Banking, Bill Pay, Checking Accounts, Savings Accounts, Bank Loans and Student Loans. 

Location details

3411 18th Ave, Rock Island, IL, 61201, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.028 reviews
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Joni Mulvania's profile image
Joni Mulvania 
4 years ago

Slowest drive thru banking in the area. Every time I come to the 18th street, Rock Island, Illinois it is always ridiculously slow. Today, only 2 lanes are open and only one car has moved in 9 minutes. 

Business response:

Thanks for taking the time to leave a review, Joni. We understand time is precious and it is not our intention to take up more time than necessary to complete your banking tasks. We apologize for any inconvenience this may have caused you. If you’d like to discuss your interaction in more detail, please send us an email to askusbank@usbank.com detailing the experience, including your phone number and reference number 7533. We will give you a call within 24-48 business hours. We look forward to hearing from you. ^Heather 

Robin Fisher Downing's profile image
Robin Fisher Downing 
5 years ago

Always Seriously understaffed. Sitting here on Saturday morning ands the teller line is 10 deep. Drive through is also backed up. There appears to be no one of a higher level even here yet. Awful service from a bank that says it has five star service. 

Katrina Corwin's profile image
Katrina Corwin 
6 years ago

Every time I visit this branch I remember why I shouldn’t. Not really friendly and honestly unhelpful. I recommend contacting the 1800 number on your debit card instead of their branches. 

Frequently asked questions about U.S. Bank Branch

How is U.S. Bank Branch rated?

U.S. Bank Branch has a 2 star rating with 28 reviews. 

When is U.S. Bank Branch open?

U.S. Bank Branch is closed now. It will open at 9:00 a.m. 

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