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U.S. Bank Branch

2.8

About this business

Location details

101 W McCarty St, Jefferson City, MO, 65101, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.867 reviews
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Ernest “Bernie Sr” Blair's profile image
Ernest “Bernie Sr” Blair 
3 months ago

I thought Central Bank did some shady stuff but this bank right here tops them all. My new employer uses this bank why I don't know but they charge 7 dollars to cash my paycheck that is from this bank. But then ask me would you like to set up a account we won't charge you 7 dollars. How about a big NO this is a prime example as to why I don't trust banks and don't use banks 

Hannah King's profile image
Hannah King 
4 months ago

Very rarely do I leave a business and feel the need to write a review before I even leave the parking lot, but the service I received from the teller Chris P. makes this review an outlier. The last 6 reviews of this branch are 1 star reviews, and 4 of them mention Chris by name. I feel like this is a trend someone higher up should be noticing. Chris is unbelievably rude. I set a stack of ones on the counter saying I wanted to trade them in for bigger bills and Chris responded with complete silence. Not a single word or actio... read more

Travis Smith's profile image
Travis Smith 
4 months ago

Only one ATM. When the only atm goes offline, have to wait till fixed. Been happening alot, here Iately. I try to avoid using debit, for spending 

Hannah Hoxworth's profile image
Hannah Hoxworth 
6 months ago

Chris P. was hostile, rude, and aggressive. Threw the placard with debit card design cover options back to his station after asking what design I wanted and threw my ID back at me as well. I called the branch multiple times afterwards to speak with the branch manager, John to no avail. I have a meeting with John scheduled this week to ask what has been done to correct Chris’ behavior and attitude in the workplace as this is not an isolated incident. 

Anonymous's profile image
Anonymous 
7 months ago

My first time at this location. I witnessed Chris P being rude to 2 different customers. Luckily I had Bob! He was so helpful! Whoever reads this might want to remind Chris P that no one needs his arrogance. Your customers pay for your position!! Reading the reviews below it sounds like other customers have had the same experience with Chris. 

Frequently asked questions about U.S. Bank Branch

How is U.S. Bank Branch rated?

U.S. Bank Branch has a 2.8 star rating with 67 reviews. 

When is U.S. Bank Branch open?

U.S. Bank Branch is open now. It will close at 4:00 p.m. 

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