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1998 Mountain Blvd, Oakland, CA, 94611, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
This is the second time I've experienced mistreatment from employees at UBS Bank's Auckland Downtown branch. They take advantage of people who don't speak English well and manipulate them. I'm one of the customers who continues to experience this mistreatment. I will close my account, but only after I get my rights restored and receive justice for the lack of respect and consideration I've received as a customer. Therefore, I want a manager to hold every employee who has belittled me accountable, because this reflects poorly... read more
Their employees - especially Natale Ward - go out of their way to help with any issues! Very happy to have her work there, and overall happy and satisfied with their customer service!!
Use any branch but this one. Long lines. Incompetent bankers. Had a banker call me saying my debit card was ready. I go to the bank and nobody could find it. I’ll find another branch to frequent.
This branch provided a terrible experience. I visited because I was dealing with fraud on my account, and they assured me the issue was resolved and that everything should be fine. Trusting their word, I continued having my direct deposit go into the account, which held all the money I needed to pay bills and take care of my two children. The very next day, I tried to access my account only to find it had been closed due to “security reasons.” Not only was my account inaccessible, but they also refused to release my money im... read more
U.S. Bank Branch has a 3.2 star rating with 16 reviews.
U.S. Bank Branch is closed now. It will open tomorrow at 9:00 a.m.
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