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U.S. Bank Branch
- Banks
- Oakland, CA
About this business
Location details
1998 Mountain Blvd, Oakland, CA, 94611, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I have been a US Bank Customer for about 12 years. Never had a problem. Then Anthropic made 11 duplicate $20 charges. I went into the bank and disputed them. I spoke with three different people in person, and made a complete description over the phone. They put the money back in. Then, they sent me letters, threatening that they were going to take it back out, unless I completed some paperwork. I called and notified them that I was 100% disabled with a brain injury and needed more time. She said OK and showed me where the pa... read more
This is the second time I've experienced mistreatment from employees at UBS Bank's Auckland Downtown branch. They take advantage of people who don't speak English well and manipulate them. I'm one of the customers who continues to experience this mistreatment. I will close my account, but only after I get my rights restored and receive justice for the lack of respect and consideration I've received as a customer. Therefore, I want a manager to hold every employee who has belittled me accountable, because this reflects poorly... read more
Their employees - especially Natale Ward - go out of their way to help with any issues! Very happy to have her work there, and overall happy and satisfied with their customer service!!
Frequently asked questions about U.S. Bank Branch
How is U.S. Bank Branch rated?
U.S. Bank Branch has a 3.1 star rating with 18 reviews.
When is U.S. Bank Branch open?
U.S. Bank Branch is closed now. It will open tomorrow at 9:00 a.m.
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