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U.S. Bank Branch

2.6

About this business

Specialties Let the U.S. Bank Des Moines Urbandale Office help you bank smarter with Online Banking, Bill Pay, Checking Accounts, Savings Accounts, Bank Loans and Student Loans. 

Location details

3501 86th St, Urbandale, IA, 50322, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.639 reviews
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Yunus Qaderi's profile image
Yunus Qaderi 
on Google
2 months ago

Let me tell you about my experience with U.S. Bank at this particular location. I recently made an address change—two weeks ago, to be exact. I thought everything was set, but guess what? My address was never updated! So, I had to go through the whole process again at a different branch. Honestly, this has been one of the worst customer service experiences I've ever encountered. It’s frustrating when you trust a bank to handle something as simple as an address change, and they drop the ball. I walked into the branch expectin... read more

Chris Greif's profile image
Chris Greif 
on Google
2 months ago

Bank won't cash checks without charging a fee even when the check is from U.S. Bank. Avoid this place unless you like getting screwed. 

Jim Pioch's profile image
Jim Pioch 
on Google
6 months ago
Jenny Ball's profile image
Jenny Ball 
on Google
a year ago

Ever since I switched to U.S. Bank a few weeks ago, after my prior bank wouldn’t help me after 20 years with them I have experienced nothing but amazing customer service. I am so happy I could not be more happy with my bank today I had a very stressful situation and had to come to the bank three times in a row Had a panic attack the third time due to stress but Dina, who told me she had only been there a short time was like an angel without wings. She was so kind and understanding, and made a terrible experience so much bett... read more

Jim Becker's profile image
Jim Becker 
on Google
a year ago
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Frequently asked questions about U.S. Bank Branch

How is U.S. Bank Branch rated?

U.S. Bank Branch has a 2.6 star rating with 39 reviews. 

When is U.S. Bank Branch open?

U.S. Bank Branch is closed now. It will open at 9:00 a.m. 

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