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U.S. Bank Branch

2.6

About this business

Let the U.S. Bank EP True Office help you bank smarter with Online Banking, Bill Pay, Checking Accounts, Savings Accounts, Bank Loans and Student Loans. 

Location details

225 50th St, West Des Moines, IA, 50265, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.627 reviews
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Jason Mains's profile image
Jason Mains 
on Google
a month ago
Lexie Parrish's profile image
Lexie Parrish 
on Google
11 months ago

If I could rate this zero I would! Worst bank ever. ABSOLUTELY NO ONE KNOWS WHATS GOING ON. Even the 800 number. I get dragged around from number to number. Abby the bank manager at this location is the rudest, not understand person I have ever met. She put a hold on my check and I was told if It cleared it would be released early so I went to other bank and got proof and she made a note on my account stating no one could release it at all knowing my circumstances. She also made me negative in my bank account so I can’t make... read more

M's profile image
M 
on Google
a year ago
Hatsady Naonady's profile image
Hatsady Naonady 
on Google
a year ago
Martha Owen's profile image
Martha Owen 
on Google
a year ago

Worst customer service on the planet. I am locked out of my account online and the answer is it will take 5 business days to resolve. Seriously! It is my money and you cannot provide IT support in 2024 so I can gain access. No technical support. No IT vision. No customer service. 

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Frequently asked questions about U.S. Bank Branch

How is U.S. Bank Branch rated?

U.S. Bank Branch has a 2.6 star rating with 27 reviews. 

When is U.S. Bank Branch open?

U.S. Bank Branch is open now. It will close at 5:00 p.m.  

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