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Specialties Let the U.S. Bank El Cajon - Fletcher Pkwy Office help you bank smarter with Online Banking, Bill Pay, Checking Accounts, Savings Accounts, Bank Loans and Student Loans.
490 Fletcher Pkwy, El Cajon, CA, 92020, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 1:00 p.m. | |
Sun | Closed |
I deposited my check through mobile banking on January 16. A few minutes later, I noticed that my app had closed, and I was unable to log into my account. I immediately called customer service to ask what was going on. I explained that I had just deposited a check and asked why I couldn’t access my account. The representative told me to visit a branch for assistance because the check appeared to be incorrect or possibly fraudulent, and they needed to verify it. I went to the U.S. Bank branch at El Cajon Parkway, where a help... read more
It’s not just this branch but this bank. Son waited 25 mins for manager and never came out. Wasted entire lunch break and got nothing cleared up. This is after no help on Saturday going to two other branches. Has to be handled by manager but there is NEVER one available. All these fees we pay to banks then when we need assistance crickets. Credit Unions are only way to go!
ZERO STARS. I am a CEO and expect better from such a large bank; I had an awful experience. Always have to wonder if the branch is doing shady acts. I went to do a wire transfer and it took 35min and the woman was looking through my account being nosy. She then said we need to move computers since hers froze and she never moved. She continued to look through my account and ask me questions she had no right to ask. I will never go to this branch location again or recommend it to anyone I know. I will recommend any other locat... read more
ZERO STARS. I am a CEO and expect better from such a large bank; I had an awful experience. Always have to wonder if the branch is doing shady acts. I went to do a wire transfer and it took 35min and the woman was looking through my account being nosy. She then said we need to move computers since hers froze and she never moved. She continued to look through my account and ask me questions she had no right to ask. I will never go to this branch location again or recommend it to anyone I know. I will recommend any other locat... read more
U.S. Bank Branch has a 2.8 star rating with 39 reviews.
U.S. Bank Branch is open now. It will close at 5:00 p.m.
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