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U.S. Bank Branch

1.8

About this business

Let the U.S. Bank Columbia Center Office help you bank smarter with Online Banking, Bill Pay, Checking Accounts, Savings Accounts, Bank Loans and Student Loans. 

Location details

1221 N Columbia Center Blvd, Kennewick, WA, 99336, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 5:00 p.m.
Tue9:30 a.m. to 5:00 p.m.
Wed9:30 a.m. to 5:00 p.m.
Thu9:30 a.m. to 5:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:30 a.m. to 1:00 p.m.
SunClosed
1.838 reviews
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Joel Mendoza's profile image
Joel Mendoza 
on Google
a month ago

Terrible customer service! Called them at 12:06pm keep in mind that this location closes at 1pm. This lady picks up the phone and asks me to hold. Waited for 53 min of my time that I will never get back. I highly doubt that they were that busy that they would have me on hold for that long and if that was the case why didn’t they just ignore my call. I don’t know how these people still have jobs I should have read the other 1 star reviews on here and taken it as a red flag. If i could i would leave a zero star review. Thanks ... read more

jason m's profile image
jason m 
on Google
a month ago
diane bolliger's profile image
diane bolliger 
on Google
2 months ago

Bank Manager needs to go back for some customer service training. She charged my sister 7.00 to cash a check I sent her. US Bank website said it should only be 5.00. Making money off my acct, other then banking fees, isn't acceptable. I live in San Diego and I will be closing my account. after some 30+ years. Terrible service. 

Pat F's profile image
Pat F 
on Google
4 months ago

I'm form out of state. I walked into the bank, was immediately greeted and taken care of. Quick and no issues - very happy. 

Jonty Bajwa's profile image
Jonty Bajwa 
on Google
8 months ago

Worst customer service , make you wait in line for 30 mins for nothing , when there is only 2 people in the line , while their employees sitting and doing nothing . Never going back again 

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Frequently asked questions about U.S. Bank Branch

How is U.S. Bank Branch rated?

U.S. Bank Branch has a 1.8 star rating with 38 reviews. 

When is U.S. Bank Branch open?

U.S. Bank Branch is open now. It will close at 5:00 p.m.  

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