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U.S. Bank Branch

3.8

About this business

Specialties Let the U.S. Bank Surprise AZ Office help you bank smarter with Online Banking, Bill Pay, Checking Accounts, Savings Accounts, Bank Loans and Student Loans. 

Location details

13753 W Bell Rd Ste 1, Ste 1, Surprise, AZ, 85374, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.838 reviews
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Katrina Thomas's profile image
Katrina Thomas 
2 months ago

A teller gave our money to somebody with the same name with a completely different account number (I guess this bank looks up accounts by names and not account numbers ) and made us file a police report, including my time , money , etc. spent, had to open a new account, put holds on other information thinking it was somebody stealing money from us and fraud. Put all our direct deposits to a new account. For the police to tell us they gave out our money to somebody with the same name and did not look up the account number (po... read more

Chris Pholyotin's profile image
Chris Pholyotin 
a month ago

When in to the US bank in surprise to get some Korean won and Isai was very helpful. Appreciate all the association from the Surprise branch. 

Mary K's profile image
Mary K 
8 months ago

I worked with Ricky on some accounts for the family and he was extremely helpful and worked with me through the whole process. I can't thank him enough! Excellent service! 

Gary Sidora's profile image
Gary Sidora 
2 years ago

I really do enjoy this institution's credit card products. They have great rewards programs. However, I was recently overcharged at a restaurant. The gratuity was entered as $150 instead of $15. An honest mistake I hope, but I had trouble contacting the restaurant to get this corrected so I contacted US Bank to open a dispute. The representative I spoke to seemed to have an understanding of the situation and agreed that it seemed obvious what had happened, but when this case went to the team that does the investigation t... read more

David Melton's profile image
David Melton 
3 months ago

Been with them 20 years, would never bank anywhere else. 

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Frequently asked questions about U.S. Bank Branch

How is U.S. Bank Branch rated?

U.S. Bank Branch has a 3.8 star rating with 38 reviews. 

When is U.S. Bank Branch open?

U.S. Bank Branch is open now. It will close at 5:00 p.m.  

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