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U.S. Bank Branch

2.8

About this business

Location details

18781 East 39th St S, Independence, MO, 64057, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.849 reviews
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Eve Thomas's profile image
Eve Thomas 
2 weeks ago

U.S. Bank is the absolute worst financial institution I've ever used. Not a single customer service representative or teller at their banks have a single clue what their doing and refuse to help with literally anything. Everyone just says call a different number and make it someone else's problem and they also won't do anything. But holding my money from me they have no problem doing while they refuse to figure their shit out. Now I was told to call back in 10 business days and try again -1,000,000/10. Do not recommend. 

Probably a fake account.'s profile image
Probably a fake account. 
a month ago

Someone wrote me a check that came from US Bank and they wouldn't cash it because they didnt know what to do with it. I stood there for the last fifteen minutes of them being open while they were in a chat trying to figure out how their own checking system worked. With two minutes left of them being open they tell me that they need the woman that wrote the check to be there. Of course there wasnt any time because they spent the last 15 minutes in a chat. What a waste if space this place is. 

AL Lenzini's profile image
AL Lenzini 
2 months ago

The staff at this branch is very helpful. 

Anthony Preston's profile image
Anthony Preston 
3 months ago

All the bad things are true. Slow and uniformed. Teller having issue cashing check and not understanding what the next step in the process is. Must have not been trained very well. Glad it's not my bank and I was just cashing a check but it took 10 kinda and I walked right up to the counter. That's crazy 

Sheree Snead-Shepherd's profile image
Sheree Snead-Shepherd 
6 months ago

Frequently asked questions about U.S. Bank Branch

How is U.S. Bank Branch rated?

U.S. Bank Branch has a 2.8 star rating with 49 reviews. 

When is U.S. Bank Branch open?

U.S. Bank Branch is closed now. It will open tomorrow at 9:00 a.m. 

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