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U.S. Bank Branch

3.7

About this business

Let the U.S. Bank Frankfort Office help you bank smarter with Online Banking, Bill Pay, Checking Accounts, Savings Accounts, Bank Loans and Student Loans. 

Location details

9795 W Lincoln Hwy, Matteson, IL, 60423, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.723 reviews
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Ronish Jacob's profile image
Ronish Jacob 
on Google
3 days ago

Received fantastic customer service. Nejoud Alqaissi is a wonderful loan officer! Helped me with a loan closing with absolute grace and excellence! Supremely impressed with the class and care with which our loan closed! 

Lucas Lucas's profile image
Lucas Lucas 
on Google
2 months ago

The bank refuse to cash it us bank check. They have no right to do that and they had no explanation why. .. The worse bank I ever visited. They can take cash no questions ask. But they can't give you back your money. On the end they want to remove cash money ,will be only digital money. And it's good example why..... 

Tony Lucio's profile image
Tony Lucio 
on Google
3 months ago

I don't like leaving reviews..... I have to say my wife somehow always gets sick because she's always stuck with a shorter female teller who gets her sick. If it wasn't for one or two of the other employees who are amazing and professional every time I'm there, I wouldn't give this review 5 stars. They deserve the 5 stars but please keep your sick employee's home! I'm tired of taking my wife and toddler's to the doctor's. 

Mary Dietz's profile image
Mary Dietz 
on Google
4 months ago

Still waiting on drive thru over 30 minutes. This happens all the time . If you need to get the kids DONT STOP AT DRIVE UP BEFORE HAND. LAST TIME I WAITED 40 MIN. IF I WASNT GOING AWAY , I WOULD OF LEFT. NEED TO FIND A BANK THAT GIVES BETTER CUSTOMER SERVICE AT THE DRUVE THEOUGH 

kameron panahi's profile image
kameron panahi 
on Google
5 months ago

Nejoud is AMAZING! I was welcomed with a warm good morning, she was extremely friendly and had great conversation, offered me candy, and truly made the experience personal and I loved the experience. Highly recommend this branch and make sure you see Nejoud! 

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Frequently asked questions about U.S. Bank Branch

How is U.S. Bank Branch rated?

U.S. Bank Branch has a 3.7 star rating with 23 reviews. 

When is U.S. Bank Branch open?

U.S. Bank Branch is open now. It will close at 5:00 p.m.  

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