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U.S. Bank Branch

3.2

About this business

Let the U.S. Bank Castro Valley Safeway Office help you bank smarter with Online Banking, Bill Pay, Checking Accounts, Savings Accounts, Bank Loans and Student Loans. 

Location details

20629 Redwood Rd, Castro Valley, CA, 94546, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 2:00 p.m.
3.215 reviews
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Maria Mateo's profile image
Maria Mateo 
on Google
2 years ago

I went to this location to withdraw my money because my account was on hold. Spoke to Fraud department they said to go to any brach and take my money out. But that's not the case the manager at this location didn't let me. I think he flat decriminate me! Even there's a note on my account. Also I want to change my $20 dollar bill to $100 bill he refused and stated that they don't have $100 dollar bill. What kind of bank is that? The worst customer services i ever gotten in my life!!!! 

Dustin Podborny's profile image
Dustin Podborny 
on Google
2 years ago

Juan Carlo Dulos was very nice, he completed the signing of my mortgage documents which we won't get into. The .5 percent I save over other lenders is up for debate considering the headaches to get to signing. Then Juan Dulos suggests applying for a credit card since they already pulled my credit. I had a fair amount of cc debt so I didn't want to apply for another card. He reinforms me they will not be pulling another credit report and I'm basically pre-approved. Well they in fact did pull my credit and then they denied me ... read more

Max Orozco's profile image
Max Orozco 
on Google
3 years ago

Need appointment to open accounts and if you arrive 1hr before closing you can only deposit or withdraw at least thats what teller said 

Jim Martin's profile image
Jim Martin 
on Google
3 years ago

Maria is the nicest teller, US Bank has. 

Edward Espinoza's profile image
Edward Espinoza 
on Google
4 years ago

It is extremely helpful to have a convenient location when you want to talk to a real person. I have been using this branch for years to help me with my business banking needs. I have multiple problems solved by coming into this branch and most recently, Maria helped guide me through the PPP loan process and even followed up with me once the forgiveness portal became available. Thank you so much CV branch, glad to see you guys are back open again. 

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Frequently asked questions about U.S. Bank Branch

How is U.S. Bank Branch rated?

U.S. Bank Branch has a 3.2 star rating with 15 reviews. 

When is U.S. Bank Branch open?

U.S. Bank Branch is open now. It will close at 7:00 p.m.  

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