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U.S. Bank Branch
- Banks
- South Pasadena, CA
About this business
Location details
1153 Fair Oaks Ave, South Pasadena, CA, 91030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I do deposits here 3 times a week for the last 5 years, and always get great service from the regular team Douglas, Suzanne, Gloria and Beronica! You guys always take care of me and do it with a smile. Usually no wait at all weekday afternoons. Huge parking lot, but can be tough to find parking due to so many Tesla chargers. The facility is warm, welcoming and clean with nice plants around the office, great natural light, seating and some upgraded, screens to watch if you are waiting. One thing I will say is tellers need to ... read more
Dear U.S. Bank Customer Service, I am writing to file a formal complaint regarding the extremely poor customer service I experienced at your South Pasadena branch. During my recent visit, I was treated very rudely by one of your employees named Beronica Diaz, and the branch manager also displayed an unprofessional attitude. Their behavior was disrespectful and dismissive, which is completely unacceptable — especially from representatives of a major financial institution. I have been a loyal U.S. Bank customer for over 17 yea... read more
Great service
Over the past 2 years my Girl Scout troop has struggled to get our account working. We have met with 3 other team members at a variety of US Bank branches. After 2 years Douglas H was able to solve ALL of our problems!!!! Even though it was outside of his area, he tirelessly worked to correct the significant number of errors that were originally there. It required a ton of work and we really appreciated it! Thanks to him we are now saving $6.50 (which is 7 boxes of cookie sales) each month. THANK YOU DOUGLAS!!!!!!
Just want to give a shoutout to Suzanne. Multiple times at her window she’s been very helpful and pleasant.
Frequently asked questions about U.S. Bank Branch
How is U.S. Bank Branch rated?
U.S. Bank Branch has a 3 star rating with 35 reviews.
When is U.S. Bank Branch open?
U.S. Bank Branch is closed now. It will open on Monday at 9:00 a.m.
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