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U.S. Bank Branch

2.5

About this business

Location details

1599 NE Douglas St, Lees Summit, MO, 64086, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.583 reviews
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Linda Kimbrough's profile image
Linda Kimbrough 
2 weeks ago

I recently opened an account with U.S. Bank, and my experience with banker Ana T. is one of the reason I am so pleased with that decision. From the very beginning, she has been patient and thorough in acquainting me with the bank’s services and products, assisting me in navigating the website, and anticipating and answering questions before they even arose. Her professionalism, knowledge, and attentiveness made the entire process smooth and reassuring. I truly appreciate the level of care and support she has provided. 

Qamar Tariq's profile image
Qamar Tariq 
3 weeks ago

No one to answer phone and been trying to reach someone all day. Also cant book appointment I need online. 

Matthew R's profile image
Matthew R 
a month ago

US Bank's service to its customers is HORRIBLE. You cannot reach anyone at the local branch and the wait times at the corporate office "800" number takes forever. US Bank is all about profits, cutting staff and treating its customers like crap. I talked to US Bank rep who lacked all knowledge regarding elementary bank products. What a change from 20 years ago when this was a well run bank both locally and nationally. Do NOT bank here. I would give "ZERO" stars if possible. 

Mary Surber's profile image
Mary Surber 
2 months ago

I personally went to the bank to open an account with my husband, I was not put on the account, but my husband was. Several hours of time have been wasted trying to correct the issue. No one answers the phone at the branch and I cannot leave a message to speak with anyone. I would definitely not recommend opening any new accounts at this bank. 

Matt M (MMA4Fun)'s profile image
Matt M (MMA4Fun) 
2 months ago

As a business owner, who does Multi millions of dollars worth of business every year when I see US Bank on a check, I know I have a fight ahead of me. This is the worst Bank that has ever existed in the history of the world. how are they even allowed to stay open 

Frequently asked questions about U.S. Bank Branch

How is U.S. Bank Branch rated?

U.S. Bank Branch has a 2.5 star rating with 83 reviews. 

When is U.S. Bank Branch open?

U.S. Bank Branch is open now. It will close at 5:00 p.m. 

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