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U.S. Bank Branch
- Banks
- Gallatin, TN
About this business
Location details
600 Nashville Pike, Ste 100, Gallatin, TN, 37066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Never answers the phone and slow drive through service. The ones running the front desk are very nice but i don't understand why they never answer the phone. I've spent hrs today trying to call and they haven't answered. I called 1800 us banks and they could not help me and told me to call the branch. I explained that i already have and they tried to call themselves and they didn't answer them. This is so frustrating when I'm trying to run a business and i can't get a hold of my bank. This is ridiculous.
Extremely poor customer service. Have been a client for approx 15 years with everything from a 100k car loan, personal loan, business/personal credit card, mortgage and now I can't even deposit a paycheck at the branch without a considerable hold even though I've been doing it constantly for the last several years. It is obvious US bank no longer caters to the needs of their customers. Do yourself a favor and get a different bank
I went to open a checking account and I couldn't get anyone to help me it's like I walked in they had 2 customers and someone at a desk ,but no greeting or how can we help you. I waited 5 minutes and turned around and left. What a joke.I went to 5th/3rd and not only had a greeting, but opened my account and found out that with 500 into direct deposit within 90 days I get a 300$ bonus can't beat that.
The branch manager helped us personally her name is Rachel and she could not have been sweeter. I highly recommend this Branch because they treat you the friendliest and they have plenty of help, and they have plenty of lines and the drive-thrus are always fast. the ATMs are always in working order and it's just a pleasure to do business with US Bank at this location especially due to Rachel and her kindness.
Great customer service, and very helpful for your needs
Frequently asked questions about U.S. Bank Branch
How is U.S. Bank Branch rated?
U.S. Bank Branch has a 3 star rating with 24 reviews.
When is U.S. Bank Branch open?
U.S. Bank Branch is open now. It will close at 4:30 p.m.
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