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U.S. Bank Branch

2.9

About this business

Location details

852 Maleta Ln, Castle Rock, CO, 80108, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.949 reviews
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Anonymous C.'s profile image
Anonymous C. 
6 years ago

Terrible customer service at the Castle Rock branch on Maleta Ln. I went there to finance an end-of-lease vehicle. The employee, Hannah, at US Bank did not complete the paperwork correctly resulting in me getting additional charges. The branch manager, Ashley, refused to return all the funds to me, telling me I needed to "meet in the middle". Why? Isn't it the bank's responsibility to know how to finance loans? Shameful way to treat a long-time customer. I wish I had gone elsewhere for a car loan and elsewhere for my banking... read more

Frequently asked questions about U.S. Bank Branch

How is U.S. Bank Branch rated?

U.S. Bank Branch has a 2.9 star rating with 49 reviews. 

When is U.S. Bank Branch open?

U.S. Bank Branch is closed now. It will open at 9:00 a.m. 

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