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U.S. Bank Branch

2.3

About this business

Specialties Let the U.S. Bank Irving Park IL Office help you bank smarter with Online Banking, Bill Pay, Checking Accounts, Savings Accounts, Bank Loans and Student Loans. 

Location details

3515 W Irving Park Rd, Chicago, IL, 60618, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.356 reviews
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Claudia Hurtado's profile image
Claudia Hurtado 
on Google
8 months ago

⭐ **1 star** I never felt so humiliated by a business before, and it was the branch manager, David Landals, who made the experience unbearable. I went to the bank to deposit a bucket of quarters that I collected over 5 years from the washing machine in my rental apartment. He asked where the quarters came from, and when I explained, he said that it's considered a business transaction, so I would need to open a business account for them to count my quarters. I was shocked! It’s not like I deposit quarters every month. Despite... read more

Nelson mendez's profile image
Nelson mendez 
on Google
9 months ago

So sad. I understand people have good days and bad days, but everyday, it gets worse and worse don't know why I don't understand it, you would think after so long they will fix the problem. Every time I cashed check every time I deposit there's an issue. The dates wrong, the last letter looks different. I left this bank, but. The reason? Is because of people charging fees and pocketing money pretty soon that bank ain't gonna be there, no more, and somebody will be going to jail, it's hard for a lot of people. Bout 95 percent... read more

Brittany Adams's profile image
Brittany Adams 
on Google
9 months ago

This is by far the worst bank ever. The customer service is terrible. I've been a loyal customer for years. And they always give me a hard time.I wouldn't recommend anybody go to this location. I will be going out my way just to avoid this location. So sad 

Miss Williams (SheABeauty)'s profile image
Miss Williams (SheABeauty) 
on Google
9 months ago

I went into this branch to make a withdrawal and get an account statement. And I was informed that each account statement would be a $7.00 fee for each statement. The teller was rude, unprofessional and not friendly. I did inform her I will be reporting this bank and Branch for charging excessive fees for account related products. Maria, lacked good people or customer service skills. Not to offer to waive the fees for the account statements speaks to the lack of customer service and customer experience training that this loc... read more

Joel Gonzalez's profile image
Joel Gonzalez 
on Google
a year ago

Great customer service and very professional 

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Frequently asked questions about U.S. Bank Branch

How is U.S. Bank Branch rated?

U.S. Bank Branch has a 2.3 star rating with 56 reviews. 

When is U.S. Bank Branch open?

U.S. Bank Branch is open now. It will close at 6:00 p.m.  

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