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Urban Sales

4.4

About this business

Location details

Building A/32 Patiki Road, Avondale, AUK, 1026, New Zealand

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WeekdayScheduleStatus
Mon9:45 a.m. to 5:15 p.m.
Tue9:45 a.m. to 5:15 p.m.
Wed9:45 a.m. to 5:15 p.m.
Thu9:45 a.m. to 5:15 p.m.
Fri9:45 a.m. to 5:15 p.m.
Sat9:45 a.m. to 5:15 p.m.
Sun10:00 a.m. to 5:00 p.m.
4.41,089 reviews
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Mark H.'s profile image
Mark H. 
3 days ago

Nothing but praise for this company. Received my first piece of IKEA shelving furniture on Thursday, and it is stunning. Sick of the terrible quality of product from various other companies over the years. A 5 star rating mentioned to the young guy from Mainfieght also for bringing it all up to my apartment, and even bringing it inside, it was extremely heavy, so thank you. Now, an extremely special mention to Emma this week for all her help, what a gem. Your customer service skills are stella! Now, I'm looking forward to my... read more

Steven Chow's profile image
Steven Chow 
3 days ago

Good after sales support with an order I had that did not come with the assembly instructions. Then downloading the pdf from the product page which turned out to be incorrect. Some frustration with this but it was alleviated by a prompt response with the correct pdf. 

Frederick Muller's profile image
Frederick Muller 
6 days ago

Great service sorting a door fault. Shaira helped and got the rpoblem sorted quickly. Always helpful to sort the problem. 

Farmeena Zulfikher's profile image
Farmeena Zulfikher 
6 days ago

Great support from the customer service team especially Shaira . Appreciate the help and quick replacement of the faulty chairs. 

Joanna Jack's profile image
Joanna Jack 
a week ago

Shaira and her customer service team were really helpful - I received a faulty item (factory fault) and a new replacement item was arranged immediately. Great communication from the time I raised it with their team, speedy resolution and follow up. Replacement furniture is great. 

Frequently asked questions about Urban Sales

How is Urban Sales rated?

Urban Sales has a 4.4 star rating with 1,089 reviews. 

When is Urban Sales open?

Urban Sales is open now. It will close at 5:15 p.m.  

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