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U.P.S. Freight Inc
- Transportation Services
- Rochester, NY
About this business
Location details
950 Emerson St, Rochester, NY, 14606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was told to call in the morning to get a time estimate. I was told 11. At 12:30 it hadn’t arrived so I called to check on the time. I was told they’d changed the schedule and the new estimate was 3-5, without calling to update me. At 4:30 I called and was told 45 more minutes. The truck didn’t get there until after 6. Absolute zero communication the entire day and zero apologies for wasting my entire day. Driver was great though.
The team did deliver the package undamaged and as expected. However, they just left it in the street. My driveway was clear and I was at home. No one rang my doorbell, they just left the pallet in the street. I discovered the pallet 20 minutes after they left and called the office. They refused to send the driver back out to move it to the end of my driveway. I had to unpack in the street and carry all the items one by one to the back of the house.
Frequently asked questions about U.P.S. Freight Inc
How is U.P.S. Freight Inc rated?
U.P.S. Freight Inc has a 3.4 star rating with 25 reviews.
When is U.P.S. Freight Inc open?
U.P.S. Freight Inc is open now. It will close at 6:00 p.m.
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