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2350 Washtenaw Ave STE 16, Ann Arbor, MI, 48104, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 4:00 p.m. | |
Tue | 10:00 a.m. to 4:00 p.m. | |
Wed | 12:00 p.m. to 7:00 p.m. | |
Thu | 12:00 p.m. to 7:00 p.m. | |
Fri | 10:00 a.m. to 4:00 p.m. | |
Sat | 11:00 a.m. to 3:00 p.m. | |
Sun | Closed |
I don't normally bother to review businesses, but these negative reviews are so over-the-top and ridiculous that I feel I have to respond. I had a livingsocial voucher for a massage and a facial, and I had no trouble scheduling. I called, someone answered, I told them I had a voucher, and I scheduled for ten days out. I don't understand why people find it unbelievable that there aren't appointments available for two or three weeks. There's one massage therapist and one esthetician, so when they have an influx of customers, t... read more
This place is completely unprofessional. I purchased a package from living social. The day that I was supposed to have my massage their happened to be alot of snow fall. I had an appointment at 10. Called at 9:15, 9:30, no answer so I left a voicemail. They finally called back at 10:30 and said that I lost my voucher I had to cancel 24hours in advance. Marissa and Monica were EXTREMELY RUDE. THEY ARE ONLY IN IT FOR THE MONEY AND DONT CARE ABOUT CUSTOMERS AT ALL. GO SOMEWHERE ELSE!!!!
This was a horrible groupon choice. I called about 10 times trying to make an appt, but they don't have a person answering phones. My voicemails were finally returned by a rude woman who informed me that there would be no appts in the evenings or weekends for the groupon. Also, the first available appt was in Oct. Are you kidding me? Maybe it's a good thing this groupon is expiring - haven't been and DEFINITELY would not recommend.
If you have a groupon for this merchant, good luck scheduling an appointment. I had a voucher for a manicure but when I called to schedule an appointment, I was told that there were no available openings until three weeks from the date I called. Seems highly unlikely -- I've never seen a beauty salon that busy. Don't mention your groupon when you call to schedule an appointment and maybe you'll get better customer service than I did (and maybe you can actually redeem your groupon rather than being forced to throw it away).
Wonderful, rejuvenating and so relaxing! Thank-you for taking such good care of me. It truly was a mini-vacation from my vacation. Friendly, professional, clean, sanitary and overall just am outstanding experience. Highly recommend to anyone who wishes for a personal, and experienced spa day.
Horrible customer service from the owner not an employee either. Totally unprofessional not worth the savings from groupons. Never again!
Uphoria Skin & Body Therapy has a 1.9 star rating with 7 reviews.
Uphoria Skin & Body Therapy is closed now. It will open at 12:00 p.m.
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