UntilGone.com

Michelle McDermott 

on Google

a month ago

Unacceptable shipping error and even worse customer service I placed my first-ever order with this company and somehow they shipped it to an address I haven't lived at in 13 years. I have no idea how they even obtained that address, since I've never ordered from them before. Their solution? They told me to go to my old address and retrieve the package myself. They refuse to resend the items or refund me because they claim the error was mine. I should not have to show up at a stranger's home to retrieve merchandise that was s... read more

Matt Hince 

on Google

2 months ago

bought a microsoft. the product key never worked, and they insisted it was my issue, i confirmed with microsoft twice that the product key was invalid. until gone refused to admit it was invalid. stay away. 

Sean Remedios 

on Google

2 years ago

I’ve spent hundreds of dollars here. But no more. A package was delivered but likely stolen as we live in the city. Our city doesn’t take reports on lost packages and instructs us to contact the shipper. Untilgone refused to help or assist with the lost package. Emailed me numerous times asking me to ‘check the area’. We have package lockers for a reason in our building. Sue refused to help with the lost package stating I needed a police report for this package. Funny thing is I have no idea the contents of said package as i... read more

Anonymous 

on Google

2 years ago

I’ve spent hundreds of dollars here. But no more. A package was delivered but likely stolen as we live in the city. Our city doesn’t take reports on lost packages and instructs us to contact the shipper. Untilgone refused to help or assist with the lost package. Emailed me numerous times asking me to ‘check the area’. We have package lockers for a reason in our building. Sue refused to help with the lost package stating I needed a police report for this package. Funny thing is I have no idea the contents of said package as i... read more

C. R. 

on Google

3 years ago

Update: the company emailed me and apologized and refunded my money. So I am changing to 4 stars because they made it right. Ordered a "new" logitech universal case/keyboard and received a used one that is dirty, scratched and doesn't turn on. Box all ripped and the serial number with a marker over it.