Universal Genetics / Advanced Genetics DNA

Mackbel Amare 

on Google

a month ago

The process was incredibly organized and efficient. They were also very kind and quick to respond to any questions. Overall, it was a fantastic experience. Special thanks to Franco. 

Camille Wright 

on Google

2 months ago

Annie is a rock star! 

M M 

on Google

2 years ago

Very disappointed. It's been more than a week, since I had done the DNA testing with the instruction calling to follow up (FU) the case. The lady (name Annie) who picked up the phone when I called in was very rude. She did not help to answer to any questions I asked, but shown attitude, uneducated, and kind like I called to bother her time. I believe, some people write complaints in here before me, they may have an experience with this lady (ANNIE) because other staff look like very nice. This lady (ANNIE) needs to have more... read more

Anonymous 

on Google

2 years ago

Very disappointed. It's been more than a week, since I had done the DNA testing with the instruction calling to follow up (FU) the case. The lady (name Annie) who picked up the phone when I called in was very rude. She did not help to answer to any questions I asked, but shown attitude, uneducated, and kind like I called to bother her time. I believe, some people write complaints in here before me, they may have an experience with this lady (ANNIE) because other staff look like very nice. This lady (ANNIE) needs to have more... read more

Katricia Kym Caspellan 

on Google

2 years ago

Best in customer service! Sir Franco is accommodating with all of my questions and concerns. He and Dr. Ku are very nice. Grateful to Sir Franco and Dr. Ku and UniGen!