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Universal Financial Company

1.7

About this business

UFC 10 Commandments: 1. Ethical- UFC believes in doing business the right way for our dealer partners and our borrowers. 2. Transparency- UFC believes in being honest and transparent, and expects our dealer partners to be honest and transparent as well. 3. Accountability- UFC believes that in order for everyone to succeed we ALL have to be held accountable for our actions. 4. Team Work- UFC believes in Team Work, we all play a role in winning. 5. Be the Change you want to see in the office and industry- UFC believes that you... read more

Location details

1212 E Las Tunas Dr, San Gabriel, CA, 91776, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.748 reviews
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Angel T.'s profile image
6 years ago

Horrendous Customer Service ...and to think that i still have 3 more years to deal with this company. The girl Claudia and the receptionist are very rude and are unwilling to work with you. Rigo is straight forward but very professional, so lesson learned. Don't call this place and just mail payment instead. 

Kristin D.'s profile image
Kristin D. 
9 years ago

This company is the most unprofessional work place I have ever came into contact with. A woman named Gabby acts like she's some kind of gangster rather than actually acting professional or has had any business training. As a customer I am well aware of my rights and lucky for me I read contracts and am fully capable of understanding them. You cant ever speak to a manager or any one other than her. We were sold a car with a complete broken axel that could have killed me my husband and my children although that's the dealers f... read more

pst2009's profile image
11 years ago

Claudia is so rude an disrespectful, service is horrible..if you don't pay them they will sue you,they lost a lot of business with dealers because of there reputation, impound my car over $60 and had to pay close to $2000 to get it back they also gave me the run arounds, was suppose to get car back sat didnt get it till mon...worst finance company ever 

universal_crooks's profile image
universal_crooks 
11 years ago

The worst business ever! Claudia is a loan shark, they will impound your car even if its on a fire hydrant for any reason, I had to pay 900$ to universal and it wasn't even a repo. 

yessicalilygirl's profile image
yessicalilygirl 
11 years ago

I happen to buy a car and Universal Financial Company was my finance .Thank God they treat me good ive been reading peoples review and seems like they had bad experience .Representitives are nice no problem at all. I like there service.. 

rosegabby's profile image
12 years ago

Universal Finance San Gabriel has the worse Customer Service from the receptionist to GABBY they refuse to let you speak to a manager. They have 14 complaints filed with the Better Business Bureau 4 current complaints regarding their customer service, collection practices and their IMPOUNDING of cars. A friend had their car impounded for no registration. The registration fees have been paid, the car has been released by the police department and The Repo Fee was paid to Universal Financial. NOW they will not release the car ... read more

jennifereschrich's profile image
jennifereschrich 
12 years ago

Threatens,rude and annoying! 

evelynsalinas's profile image
evelynsalinas 
14 years ago

The people that work for this company are very rude. If you have purchased a vehicle then expect the worse from them. I was only one day late on my car payment and threatend me about impounding my vehicle the next day. I now my rights as customer. in the contract it states that after 60 days being late then they can reposses you vehicle. So if you happend to do businees with this stupid people good luck cause I am going throught mines with them. 

Frequently asked questions about Universal Financial Company

How is Universal Financial Company rated?

Universal Financial Company has a 1.7 star rating with 48 reviews. 

When is Universal Financial Company open?

Universal Financial Company is closed now. It will open at 9:00 a.m. 

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