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Universal Billiards
- Pool & Billiards
- Plano, TX
About this business
Location details
4568 TX-121 #102, Ste 102, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Outstanding customer service from Justin and delivery team was highly professional.
We had a fantastic experience with Universal Billiards. Justin was incredibly helpful and knowledgeable—he guided us through the selection process and made sure we found the perfect table for our space. The delivery and installation team was just as impressive. They were on time, professional, and meticulous in their setup, taking great care to get everything just right. After installation, we noticed a rail starting to split. We reached out, and the team handled it quickly and professionally. They offered a prompt solution ... read more
I got the absolute best customer service from Justin Hershberger at the Frisco store. He patiently walked me through every detail of choosing the right pool table and the pros and cons of each selection. He was not rushing me for aa quick sale, instead he spent quite a bit of time via phone and email over next several days reviewing options to ensure I made the best, smartest choice for our game room and personal needs. The team that installed it was lead by their mechanic Trey. he was super helpful! He patiently explained w... read more
I needed the bumper cushions replaced on my 20+ year old A.E. Schmidt table as well as a re-assemble as part of a move. Professional, quality work on everything they did. Trey and Will came out to do the assembly and did a great job. Definitely will do business with them again!
IMHO, this is the only place to purchase from in DFW. We looked around at several places before we met Michael and he was fantastic. It took us a few months to buy since we were in the middle of a renovation, but he was super patient and was ready to go as soon as we were. We loved working with him. And Trey and Will just left the house setting everything up and they were also awesome, so it's just a great team over there. I sincerely recommend these guys to anyone. Perfect experience and thanks to Michael, Trey and Will for... read more
Frequently asked questions about Universal Billiards
How is Universal Billiards rated?
Universal Billiards has a 4.8 star rating with 131 reviews.
When is Universal Billiards open?
Universal Billiards is closed now. It will open at 9:00 a.m.
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