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United Community Credit Union

3.6

About this business

Location details

621 N 36th St, Quincy, IL, 62301, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
3.69 reviews
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gray g's profile image
gray g 
2 weeks ago

It's an ok bank and the new location is quite nice but on the back end it's not great I have been a customer for several years and delt with incorrect transfers money taking weeks to come out of an account and getting flagged for small out of state purchases 

Tony Jackson's profile image
Tony Jackson 
a month ago

1/5 Absolutely unacceptable customer service. I have been trying since May to do something that should be incredibly simple: Close my member account after moving out of state. I have made more phone calls than I can count. I have sent emails to the branch manager, the president of the credit union, and various other representatives. The response? Nothing. Not even the basic professional courtesy of a reply. Throughout this process, I have been polite, patient, and professional. Apparently, that courtesy only goes one directi... read more

Tony Jackson's profile image
Tony Jackson 
2 months ago

⭐ 1/5 Absolutely unacceptable customer service. I have been trying since May to do something that should be incredibly simple: Close my member account after moving out of state. I have made more phone calls than I can count. I have sent emails to the branch manager, the president of the credit union, and various other representatives. The response? Nothing. Not even the basic professional courtesy of a reply. Throughout this process, I have been polite, patient, and professional. Apparently, that courtesy only goes one direc... read more

Brandon Lewis's profile image
Brandon Lewis 
4 months ago
Christine Bufkin's profile image
Christine Bufkin 
5 months ago

Employee are always so helpful and nice. 

Frequently asked questions about United Community Credit Union

How is United Community Credit Union rated?

United Community Credit Union has a 3.6 star rating with 9 reviews. 

When is United Community Credit Union open?

United Community Credit Union is closed now. It will open at 7:30 a.m. 

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