United Airlines's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

United Airlines

3.7

About this business

Location details

5300 Riverside Dr, Cleveland, OH 44135, Cleveland, OH, 44135, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.771 reviews
Select a rating
Char Mc's profile image
Char Mc 
a month ago

Nice I experience....Moshi was was..great customer service...had to leave a review bc some airports at United they do t even smile...(LAX hint hint)... Thanks so much Moshi for making my check in easy and welcome.. Cleveland Hopkins🤠 

Ing Alfonso Hernandez M's profile image
Ing Alfonso Hernandez M 
a month ago

Nice service on seat 1A 

Brett Ulrich's profile image
Brett Ulrich 
2 months ago

This CLE to LAX direct is the freaking best thing you've done in years. Smooth boarding, organized seating, smooth flight and just a great "hit the gas and get us there" experience! You are my new Fav. 

Brian Barrios's profile image
Brian Barrios 
3 months ago

Absolutely terrible service and empathy. Not willing to give any compensation for the problems that THEIR COMPANY ACTUALLY CAUSED. United Airlines Flight 8155 Chicago to Paris.. 1st delay due to maintenance issue supposedly fixed while on the plane but then they deplaned us because the "higher up people didn't want that plane to fly" must have been a bigger issue than they told us about..... delay at that point about 2 hours from stated take off time... they got us a new plane that plane being prepped and stocked delay 6 hou... read more

Amy Boysen's profile image
Amy Boysen 
5 months ago

I have to give a shoutout to Bobbie at the bag check desk. Our family showed up with a couple of wonky reservation issues, and honestly, I was bracing for a headache. But Bobbie? She just got to work. She listened to what was going on, didn’t make us feel like a problem, and started solving things right away—and then kept going to make sure we were fully taken care of. She really embodied what United talks about with Caring and Dependability. You could tell she genuinely wanted our trip to go well, not just to check a box. S... read more

Frequently asked questions about United Airlines

How is United Airlines rated?

United Airlines has a 3.7 star rating with 71 reviews. 

When is United Airlines open?

United Airlines is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com