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United Airlines

1.5

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Location details

2939 Terminal Dr, Burlington, KY, 41005, United States

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1.528 reviews
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Ashley Mixon's profile image
Ashley Mixon 
2 months ago

We had a flight out of vegas at 11 pm that got delayed until after midnight... Fine until we MISSED OUR NEXT FLIGHT from chicago, we only had 3 minutes to get to the next terminal. The next flight they offered us wasn't available until 9pm. We all had to work. We ended up just renting a car, and requested a refund. THEY DENIED THE REFUND! HOW? THIS WAS THEIR FAULT. They even owe us money for the checked bags we didn't use! 

Chris Delorenzo's profile image
Chris Delorenzo 
2 months ago

It's all about the money. The announcement said they would like for people to check bags. Then you get to the counter and boom. That will be $35. No thanks 

David Vaughan's profile image
David Vaughan 
3 months ago

Cancelled flight with no assistance in re-booking or make it right. United use to be such a good airline. What a shame. Now they are awful. 

Jéssica Nepomuceno's profile image
Jéssica Nepomuceno 
6 months ago
Pulak Sahu's profile image
Pulak Sahu 
7 months ago

They kept sending wrong text message for departure time and then sent out a message that they flight now has less delay. How can a flight leave before time? 

Frequently asked questions about United Airlines

How is United Airlines rated?

United Airlines has a 1.5 star rating with 28 reviews. 

When is United Airlines open?

United Airlines is open now. It is open 24/7. 

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