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United Airlines
- Airlines
- Mississauga, ON
About this business
Location details
6301 Silver Dart Dr, Mississauga, ON L4V 1R9, Canada, Mississauga, ON, L4V 1R9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was traveling from Toronto to the U.S. on United, and the customer service at the departure gate was extremely disappointing. When I arrived at my gate, there wasn't an agent there yet, so I went to a nearby United customer service desk for help. The agent wouldn't even let me explain my question and simply told me to take a seat. When the gate agent for my flight arrived, I asked if she could change me to an earlier connecting flight. She was polite and appeared to check, but then told me the earlier flight was completely... read more
Concerned as a black woman with a disability. I had an unfortunate interaction with supervisor/ manager Mr. Luis, at the customer service desk at Gate F98 in Terminal 1 at YYZ. I requested to be transferred to an earlier flight, but he removed me from my confirmed United Airline flight without transferring me nor explaining that the transfer was not possible. I was left without a confirmed flight. When I informed Mr. Luis, I was told the situation resulted from my request for the transfer rather than the lack of communicatio... read more
Worst experience in my life. They just check cell phone and ignore the customer. Good job！ Keep talking with each other！
United is now officially trying to run an airline with the least amount of staff as possible leading to delays and missed flights. But the customer has already paid so who cares.
Pathetic experience. Caused chaos at Pearson Airport Toronto. Owned by Air Canada. United UA1612. June 22. 100+ people. 3 AM wake-up for a 7 AM flight - delayed 6 HOURS. You boarded us. Deboarded us. Then told us the technical was broken. You didn’t check it before. No spare plane. No backup. No customer care. Nothing. People missed connecting flights. Rebooked out of pocket. Luggage is still missing. This wasn’t weather. This was you. Own it.
Frequently asked questions about United Airlines
How is United Airlines rated?
United Airlines has a 2.2 star rating with 91 reviews.
When is United Airlines open?
United Airlines is closed now. It will open on Monday at 9:00 a.m.
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