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United Airlines

2.1

About this business

Location details

1000 Prom. Airport, Ottawa, ON K1V 9B4, Canada, Ottawa, ON, K1V 9B4, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.145 reviews
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Outdoor Guy's profile image
Outdoor Guy 
2 weeks ago

Fly with them if you want to risk dying.. 

David White's profile image
David White 
a month ago

I had a flight with United to/from Ottawa a little while back. My flight back to the US was delayed, which would have caused me to miss my connection, so they put me on a different flight leaving 5 hours later. This was after I'd already passed through customs, so it was impossible to leave the airport. The law says that the airline is supposed to provide meal vouchers if there's a delay longer than 3 hours, but they told me "because the original delay was weather related, we don't give meal vouchers." This is such a stupid,... read more

Beau Heyser's profile image
Beau Heyser 
a month ago

Absolutely vile and rotten airline. Melissa Dawson the manager flat out lied to me. And now is playing this game to ignore me. Shaelagh pretended to help. This airline is the worst of the worst. Completely ruined my vacation and is costing me thousands of dollars. United is useless, i am in Qikiqtarjuaq without my ski expedition gear. Lies lies lies it never ends with these terrible people. Exceeded my worst expectations. 

R M's profile image
R M 
2 months ago
V j S's profile image
V j S 
3 months ago

Majda at the Ottawa airport deserves sincere recognition for her professionalism and initiative. Despite the complication arising from an Air Canada disruption on one leg of a United-issued ticket, she did not deflect responsibility or hide behind airline boundaries. Instead, she took it upon herself to assess the situation end-to-end and worked through the available options to secure the best possible outcome for an elderly passenger. Her calm judgment, clear communication, and willingness to go beyond what was strictly req... read more

Frequently asked questions about United Airlines

How is United Airlines rated?

United Airlines has a 2.1 star rating with 45 reviews. 

When is United Airlines open?

United Airlines is closed now. It will open at 9:00 a.m. 

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