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United

3.7

About this business

Location details

2800 N Terminal Rd, Houston, TX, 77032, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.7361 reviews
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Don Davis's profile image
Don Davis 
a month ago

Every flight with United has gone down hill…. Flights have been delayed and cancelled, ours was delayed due to maintenance, then they swap gates from D1 to C36 all the way across the way., flight was jammed packed, hot., gate agents confused, NOT helpful… when you are premiere and 1k and global, you should atleast have help. Never fails., I’ve flown United so much and I’m walking away from them. Just tired of the same story with them. 

Amy Rathjen's profile image
Amy Rathjen 
a month ago
Ana Laura Romani's profile image
Ana Laura Romani 
2 months ago

I was doing a connection in IAH, from Hawaiitill Brazil. They checked my bag only till Houston, instead of checking till Brazil. Before I left my flight I asked 3 united employees if I needed to check my bag there again or not, every of them said that the bag was going directly to Brazil. But when I was checking for my flight to Brazil they asked me to check again, so I went to the baggage claim that It was with any employee there, no notice saying If someone was going to came there or no. Tried another guichê and a very rud... read more

osita kuma's profile image
osita kuma 
4 months ago

Ground crews are extremely rude and mean. Clearly, they should’ve never worked in the service industry. 

Orange County RC's profile image
Orange County RC 
4 months ago

United does not take care of their members. 

Frequently asked questions about United

How is United rated?

United has a 3.7 star rating with 361 reviews. 

When is United open?

United is closed now. It will open tomorrow at 9:00 a.m. 

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