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303 South Parrish Place, Hendersonville, TN, 37075, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 1:00 p.m. | |
Sun | Closed |
Very friendly and helpful.
Ascend does not have online payment access to pay your auto loan. Completely unacceptable in the era of modern day banking. I was considering swapping my banking business to Ascend but then why would I when they lack convenience to service the customers they lend to?
Business response:
Hi Scott - We are sorry that you've encountered some difficulties with paying your loan online. We do offer the ability to pay your auto loan in online banking. If you can direct message us, email us at socialmedia@ascendfcu.org or call 800-342-3086 and give us more details we would love to try and help.
I called about something I was having an issue with online. I was told I needed to go by the branch to sign paperwork for online money transfers. No one at this branch could figure out what I was talking about. I wasn't sure either as there are about 4 different ways to send money online. When you are having conversations with a call center and go to the branch and no one at the branch knows your products well enough to help you straighten it out is very frustrating. And acorrding to what I am looking at online. I cannot use... read more
Union Federal Mortgage has a 3.9 star rating with 49 reviews.
Union Federal Mortgage is closed now. It will open on Monday at 9:00 a.m.
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