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Union Bank
- Banks
- Cypress, CA
About this business
Union Bank is one of the largest financial institutions in the world, who has customers' best interests at heart. We provide a wide spectrum of corporate, commercial, retail banking and wealth management solutions to meet the needs of customers. Union Bank at 4125 Ball Road in Cypress CA also offers an extensive portfolio of value added solutions for customers, including investment banking, personal trust, capital markets, global treasury management, transaction banking and other services. Union Bank believes when you do wha... read more
Location details
4125 Ball Rd, Cypress, CA, 90630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They closed my accounts without ever notifying me. I had less than $2,000 in a small business account. They closed the account on 2/23. On 2/28 I was about to pay bills and luckily before I wrote any checks, I logged in to see my balance. The account was closed - ZERO balance. I was never contacted in any way. I called the branch and was only given a number to call. I called that number and was told to leave a message and they would get back to me within 2 business days. It's March 3rd - NOTHING! I have called the branch and... read more
I have been to this branch 3 times and each visit I had to wait outside for the next teller. Last visit, 2 customers walked out and I still wasn't allowed in with no customers inside. I was told drive up windows were being served.. there was only 1 car in the drive up window when I arrived. After walking away due to overheating, they still only had 1 customer in drive up. Clearly they don't know to prioritize multiple queues and customer service is meaningless to them!!!
Customer Service in title only, practice is more along the lines of customer disservice. If every experience you have with a bank as a non customer is upsetting it will remain after opening the account. Staff is rude and has an attitude.
Bad experience there is a white racist lady working there! Wouldn't cash my check and I already have account IAM Latino!
Best bank ever. I have been a loyal customer since 1984. The staff make an effort to know you on a personal, but yet professional level. Best customer service!
Frequently asked questions about Union Bank
How is Union Bank rated?
Union Bank has a 3.3 star rating with 10 reviews.
When is Union Bank open?
Union Bank is closed now. It will open on Monday at 9:00 a.m.
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