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Unified Trust
- Banks
- Lexington, KY
About this business
Location details
2353 Alexandria Dr, Ste 100, Lexington, KY, 40504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
☆☆☆☆ – Avoid this 401(k) provider at all costs If I could give zero stars, I would. This company has the absolute worst customer service I’ve ever encountered — endless hold times, constant transfers, and representatives who either can’t or won’t resolve basic issues. Their platform is outdated, glitchy, and nearly impossible to navigate, making it frustrating to manage your own retirement savings. Communication is practically non-existent; you’ll never get timely updates, and important information is buried or withheld. The... read more
Sketchy relationship with corporate accounts. It seems there is ZERO fiduciary responsibility.
AMAZING customer service!!!! I was worried based on the other reviews. I spoke to Latina who couldn't have been more pleasant, fun to talk to, and helpful. She assisted me with a friendly, pleasant demeanor and went above and beyond. I'm so glad I called and received the incredible customer service I did. 100 stars!!!!!
Terrible service, NOONE answers. I have called during all hours of the days and no answer. I’ve literally left 5 voicemails and even use the “call back” option which did not work by the way. Very dissatisfied! Will be taking my money elsewhere.
There is always a drastic decline in invested funds
Frequently asked questions about Unified Trust
How is Unified Trust rated?
Unified Trust has a 2.3 star rating with 24 reviews.
When is Unified Trust open?
Unified Trust is closed now. It will open on Monday at 9:00 a.m.
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