This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Unified Trust
- Banks
- Lexington, KY
About this business
Location details
2353 Alexandria Dr, Ste 100, Lexington, KY, 40504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I wish I could give ZERO Stars. Constant run around about anything you ask. Forget receiving a call back. I am still waiting for one. I have called daily for the last 8 days about an issue and they "see notes and it is in process" yet I call today and somehow I was informed my request slipped through the cracks, yet no one knows how?! I was told 10-14 business day process from the time of a request. Today I was told 10-14 days from TODAY's date. Cant stand this company. Wish I could withdraw my money and put it somewhere els... read more
I have an acquaintance who is having great difficulty in getting her 401(k) funds from American Trust. Started in Oct 2025 and still no success.
absolutely the worst retirement company, website is always broken, and they inspire zero trust in the ability to manage money -- they can't even figure out how to put tax documentation online
Absolutely horrible website. My account had been unusable for months and support just tells me to keep trying and provide no substantial updates. Was told they have an IT ticket in but are able to provide zero details on the progress. They have zero communication method internally and there is no escalation path. Not on BBB. Avoid at all cost if you can.
Transfered my retirement to my bank acct. Took almost 3 weeks and they deposited 100 less than they said would be deposited. Going through the proper channels and reporting them to anything I can. Really terrible outfit. I needed this to fix my car and they cost me nothing but grief and ripped me off of the money I EARNED. I'd say more about them but it violates terms of service with Google reviews. After fees and all that they said I'd have a 100 more than I did deposited. Liars.
Frequently asked questions about Unified Trust
How is Unified Trust rated?
Unified Trust has a 2 star rating with 29 reviews.
When is Unified Trust open?
Unified Trust is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com