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Umpqua Bank

4.2

About this business

Umpqua Bank is helping people, businesses, and communities build economic vitality for the greater good. Most banks treat their customers like customers. We treat our customers like people. You, your life, your money management style—all things that are more important to us than the size of your balance. We pair financial expertise with a passion for getting to know you as an individual—and it’s not just because we’re looking for new gym buddies. We’re on a mission to help you manage your money ... read more

Location details

165 N 5th St, Monroe, OR, 97456, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 1:00 p.m. 2:00 p.m. to 5:00 p.m.
Tue9:00 a.m. to 1:00 p.m. 2:00 p.m. to 5:00 p.m.
Wed9:00 a.m. to 1:00 p.m. 2:00 p.m. to 5:00 p.m.
Thu9:00 a.m. to 1:00 p.m. 2:00 p.m. to 5:00 p.m.
Fri9:00 a.m. to 1:00 p.m. 2:00 p.m. to 5:00 p.m.
SatClosed
SunClosed
4.26 reviews
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Mike Morse's profile image
Mike Morse 
on Google
3 years ago

Very impressed with prompt and professional help today on a Friday afternoon during the business rush. Erika was extremely helpful assisting with my new business account, while her co-associate handled the rest of the customers at the counter. Great Job! 

Jen Workman's profile image
Jen Workman 
on Google
3 years ago

Went in to set up my sons first ever bank account and we were help by a lady named Vanessa. She was so very kind and patient with my son as it was his first legal singing. She was just amazing and I hope she gets recognized for her great work. 

elisa saucy's profile image
elisa saucy 
on Google
4 years ago

Every teller that I have worked with has been helpful and easy to connect with. Great customer service, every time! 

Rodney W.'s profile image
Rodney W. 
on Google
5 years ago

Has gone down hill with some changes in staff. Update: Since I posted this review I got a notice from the bank that they are closing my account. They said it was not anything due to my wallet being stolen, where I had to change my account, followed by a refund from a company later. I told them I feel I am being singled out for some reason. I remembered I had given them a 1 star recently and now believe this is the reason they have dropped me since they admitted there was no fraud or loss to the company. I have gotten a new a... read more

Greg Palmer's profile image
Greg Palmer 
on Google
6 years ago

Great small town branch, all of the services, even a pet water bowl near the front door. They have an ATM which is handy if you forget that they and the local post office close from 1 to 2 each day for lunch. 

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Frequently asked questions about Umpqua Bank

How is Umpqua Bank rated?

Umpqua Bank has a 4.2 star rating with 6 reviews. 

When is Umpqua Bank open?

Umpqua Bank is closed now. It will open at 9:00 a.m. 

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