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Umpqua Bank

3.1

About this business

Location details

211 E Holly St, Bellingham, WA, 98225, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.18 reviews
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Austin Heflick's profile image
Austin Heflick 
2 months ago

Adam is a good dude. Reagan is a cool dude. Good bank. These guys go out of the way for us all the time. Great for small business owners . 

Rich W's profile image
Rich W 
4 months ago

Dropping this bank another star. I had a payment for a credit card coming out. I accidentally moved the funds to the wrong account for the payment. My honest mistake, for sure... However, why this bank can't automate to send me a text message the MOMENT my account is negative so that I can correct the issue PROMPTLY before the payment is returned??? This is 2026. Text me and I could move money in 5 minutes. But instead, they CAN send me email me after it is too late and the payment is already returned at 11:34 PM on a Friday... read more

vadim cherniavskiy (Вадим чернявский)'s profile image
vadim cherniavskiy (Вадим чернявский) 
11 months ago

I have been a Umpqua Bank customer for over 10 years. It’s a great bank with great terms. I’ve had no issues—until now. I submitted a HELOC application with Tina Ruff, the branch manager, on June 17th. As of today, July 1st, I still have not received any update on whether my application is approved, if more documents are needed, or anything at all. Absolutely no communication. I sent her a follow-up email on June 20th, and she replied that she was working on it. I followed up again on June 26th—no response. I also called sev... read more

Rich W's profile image
Rich W 
a year ago

I've had accounts at Umpqua (formerly Sterling I think) for many years for my business and personal and in general had a good experience with things... but in the last year since they've closed the branch office I used to go to, the level of service seems off. I recently had an issue and was told that my accounts were managed by a Seattle branch instead of my local branch which resulted in poor communication because I am not in Seattle, and the Seattle branch did not do anything except try to bother me about credit card proc... read more

Angel Baron's profile image
Angel Baron 
2 years ago

Siempre me tienen esperando en el drive-through pero está vez se pasaron, me tuvieron 15 minutos en el carro y nunca me atendieron y la trabajadora estaba en ese momento pero me ignoro. 

Frequently asked questions about Umpqua Bank

How is Umpqua Bank rated?

Umpqua Bank has a 3.1 star rating with 8 reviews. 

When is Umpqua Bank open?

Umpqua Bank is closed now. It will open tomorrow at 9:00 a.m. 

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