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Umpqua Bank

3.0

About this business

Umpqua Bank is helping people, businesses, and communities build economic vitality for the greater good. Most banks treat their customers like customers. We treat our customers like people. You, your life, your money management style—all things that are more important to us than the size of your balance. We pair financial expertise with a passion for getting to know you as an individual—and it’s not just because we’re looking for new gym buddies. We’re on a mission to help you manage your money ... read more

Location details

211 E Holly St, Bellingham, WA, 98225, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.06 reviews
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vadim cherniavskiy (Вадим чернявский)'s profile image
vadim cherniavskiy (Вадим чернявский) 
on Google
a month ago

I have been a Umpqua Bank customer for over 10 years. It’s a great bank with great terms. I’ve had no issues—until now. I submitted a HELOC application with Tina Ruff, the branch manager, on June 17th. As of today, July 1st, I still have not received any update on whether my application is approved, if more documents are needed, or anything at all. Absolutely no communication. I sent her a follow-up email on June 20th, and she replied that she was working on it. I followed up again on June 26th—no response. I also called sev... read more

Rich W's profile image
Rich W 
on Google
5 months ago

I've had accounts at Umpqua (formerly Sterling I think) for many years for my business and personal and in general had a good experience with things... but in the last year since they've closed the branch office I used to go to, the level of service seems off. I recently had an issue and was told that my accounts were managed by a Seattle branch instead of my local branch which resulted in poor communication because I am not in Seattle, and the Seattle branch did not do anything except try to bother me about credit card proc... read more

Angel Baron's profile image
Angel Baron 
on Google
a year ago

Siempre me tienen esperando en el drive-through pero está vez se pasaron, me tuvieron 15 minutos en el carro y nunca me atendieron y la trabajadora estaba en ese momento pero me ignoro. 

Miguel Baron's profile image
Miguel Baron 
on Google
a year ago

Siempre me tienen esperando en el drive-through pero está vez se pasaron, me tuvieron 15 minutos en el carro y nunca me atendieron y la trabajadora estaba en ese momento pero me ignoro. 

Traci Evans's profile image
Traci Evans 
on Google
3 years ago

Thank you Robbin Putman for all the banking help you provided us and making thing's so easy. Bryan Tucker 

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Frequently asked questions about Umpqua Bank

How is Umpqua Bank rated?

Umpqua Bank has a 3 star rating with 6 reviews. 

When is Umpqua Bank open?

Umpqua Bank is closed now. It will open at 9:00 a.m. 

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